Crisis Intervention Specialist

Harris Health System, Inc.; Bellaire, Northern (TX, KY); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Harris Health System is seeking a Crisis Intervention Specialist to manage crisis situations in the Emergency Department. The role requires coordinating with medical staff and ensuring safety, regulatory compliance, and quality patient outcomes.

The position emphasizes collaboration, ethical practice, and ongoing education in behavioral health crisis intervention techniques.

Qualifications

• Bachelor's degree in nursing or social science related field.
• Aggression Management certification required within 90 days of hire.
• Basic Life Support (AHA) certification required.
• Two years of work experience; mental health crisis intervention preferred.
• Ability to document clearly in EMR and maintain regulatory standards.

Responsibilities

• Manage crisis intervention events in the emergency departments.
• Collaborate with multiple departments and medical staff to ensure safety and regulatory compliance.
• Monitor status and response during interventions and document outcomes.

Skills

Analytical

De-escalation techniques

Written reports

Documentation

Education

Bachelor's degree in nursing or social science related field

Tools

MS Word

EMR

Job description

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Harris Health System Hospital Crisis Intervention Specialist has the primary responsibility for managing crisis intervention events in the emergency departments at the Harris Health System. The CIS collaborates with multiple Harris Health System departments, medical staff, and the interdisciplinary teams to ensure the safe implementation of crisis intervention techniques to improve patient and staff safety, adherence to regulatory guidelines, and improved patient outcomes. The CIS monitors and communicates the status of the intervention as well as patients' and staff response and ensures that appropriate measures are undertaken before, during, and after the crisis intervention. The CIS complies with standards as established by professional national and state organizations, evidenced based practice, local, state, and national regulatory agencies, and institutional policies and procedures. The CIS upholds high standards of integrity and ethical behavior; educates and mentors others; is a role model of professionalism; and participates in system, professional and community activities.

Minimum Qualifications

Degrees: Bachelors degree in nursing or social science related field (social work, psychology, or sociology)
Licenses & Certifications:
Aggression Management certification required within 90 days of hire.
Basic Life Support from a hospital-based American Heart Association (AHA) approved program.
Licensure appropriate to education and role
Other certificates as required by unit/service
Work Experience: Two (2) years of work experience required, mental health crisis intervention inpatient psychiatric hospital experience preferred
Communication Skills: Above Average Verbal (Heavy Public Contact), Writing / Reports
Proficiencies: MS Word, Personal Computer
Job Attributes
Knowledge/ Skills/ Abilities: Analytical, Medical Terms
Work Schedule: Weekends, Holidays, Flexible
Other Requirements: Behavioral Health Crisis Intervention Training, Education and Implementation; Documentation in EMR; National, State, and local regulations governing behavioral health care; de-escalation techniques.