Crisis Intake & Stabilization Case Manager

Claratel Behavioral Health; Decatur, Northern (GA, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Claratel Behavioral Health is seeking a Case Manager (Paraprofessional) to provide direct client support across PES and CSU. You will handle intake/triage, coordinate treatment plans, and assist with discharge planning while collaborating with a multidisciplinary team in DeKalb County, GA.

The role emphasizes trauma-informed, recovery-oriented, and client-centered care with documentation in the EHR and engagement in crisis stabilization settings.

Qualifications

• Requires a Bachelor's degree in Social Work, Psychology, Human Services, or related field.
• Preference for Master's degree in Social Work or Counseling.
• Experience in behavioral health, crisis stabilization, or triage preferred.
• Strong written and verbal communication and documentation skills.
• Ability to conduct intake, triage, and coordination in PES/CSU settings.

Responsibilities

• Provide intake/triage across PES and CSU to determine level of care.
• Coordinate treatment plans, groups, and discharge planning with multidisciplinary teams.
• Deliver 1:1 support, crisis de-escalation, and client advocacy.
• Document client interactions accurately in the EHR system.
• Assist with scheduling, transportation, and linkage to community resources.
• Attend daily treatment team meetings and shift handoffs.
• Complete administrative and compliance tasks, including incident reports.

Skills

Communication skills

De-escalation

Documentation

Vital signs

Conflict resolution

Education

Bachelor's degree in Social Work, Psychology, Human Services, or related field

Master's degree in Social Work (MSW) or Counseling

Job description

Claratel Behavioral Health is seeking a Case Manager (Paraprofessional) to provide direct client support across PES and CSU. You will handle intake/triage, coordinate treatment plans, and assist with discharge planning while collaborating with a multidisciplinary team in DeKalb County, GA.

The role emphasizes trauma-informed, recovery-oriented, and client-centered care with documentation in the EHR and engagement in crisis stabilization settings.