Crisis Family Specialist I

Pacific Clinics; San Jose (CA); On-site; USD 43,000 - 52,000; Full time

Benefits offered by this job

Benefits from day ONE!

401 (k) employer match up to 4%

Competitive Time Off Plans

Job summary

Pacific Clinics seeks a dedicated team member for the Mobile Mental Health Evaluation Team (MRSS) serving youth up to 21. You will provide direct, strength-based mental health services, linking families to community resources and supporting transitions to lower levels of care.

This role requires flexibility, crisis intervention readiness, and meticulous documentation in line with Medi-Cal standards. Weekend shifts are included, with a compensation range of $31.40–$38.61 per hour.

Qualifications

• High School Diploma or GED and one year of relevant experience working with children.
• Speak, read, and/or write another language consistent with the program's client needs.

Responsibilities

• Provides direct services to youth and families.
• Provides direct billable mental health services, documents in alignment with MediCal regulations and achieves set productivity expectations.
• Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families.
• Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes.
• Works with youth and family teams to support family driven, strength-based planning and interventions.

Education

High School Diploma or GED

Job description

Overview

Compensation We Offer

• The initial compensation for this position ranges from $31.40 - $38.61 per hour, depending on experience, location, and internal equity considerations

Possible Additional Compensation

• 8% License Differential for LMFT, LCSW, LPCC, PsyD. and select Peer Certifications
• Possible Bilingual Differentials: Up to 7.5% for qualifying direct service roles; up to $80.00/month flat fee for qualifying non-direct service roles.

Benefits We Offer

• BenefitsEligibilitystarts on day ONE!
• We provide a robust benefits package which includes medical, dental, and vision. See our Benefits Page HERE.
• 401 (k) employer match up to 4%
• Competitive Time Off Plans

Must meet eligibility requirements based on employment status

About our Program: MRSS

MRSS: Is a Mobile Mental Health Evaluation Team that handles psychiatric emergencies for Youth and young adults through age 21 who are experiencing dangerous mental health Issues. This team can facilitate psychiatric hospitalization and write 72-hour holds

Schedule

Saturday - Sunday 8 am - 5 pm

Pay Range

$31.40 - $38.61

Job Summary

Within a team process, develops a strength based relationship with youth and care givers. Intervenes with maladaptive behaviors while developing the youth's strengths and interests. Responsible for linking to community resources, and transferring skill sets to the care giver. Helps to create permanent connections for youth and families search, locating and engaging family members. Assists with transitioning youth to the lowest level of care.

Responsibilities

• Provides direct services to youth and families.
• Provides direct billable mental health services, documents in alignment with MediCal regulations and achieves set productivity expectations.
• Engages and builds alignment and relationships with parents, youth, and others in the normal course of working with the families.
• Utilizes strengths of youth, families, and others to assist in the implementation and achievement of goals and outcomes.
• Works with youth and family teams to support family driven, strength-based planning and interventions. Understands and take advantage of therapeutic opportunities in crisis situations.
• Conducts observations regarding specific target behavior, track progress and modify plans with the family to support their intended identified outcome.
• Assists teams in developing a hypothesis of function and underlying unmet need in an effort to develop individualized, strength-based strategies and interventions that will result in positive behavior change.
• Engages caregiver, family members and other natural supports in building youth specific parenting responses that support positive behavior change and overall family relationships.
• Works in the community directly with youth and families to develop and implement safety and skill refinement plans.
• Supports families in bridging to and or building on natural resources and accessing community-based program supports that will continue support over time.
• Develops resources within the community to serve children and families.
• Assists youth and family teams to meet specific service needs (i.e. help develop strategy or resource specific to an identified need) and monitor outcomes.
• Participates in family finding team activities by identifying family finding need, obtaining authorizations, creating teams, conducting searches and setting deadlines. Completes Connectedness Maps as needed.
• Documents interactions and practices and maintain administrative expectations in a timely manner. Meets and or exceeds all direct service expectations and documentation requirements.
• Assists in developing program responses to needs identified across a number of youth and families where natural community resources are not available or appropriate.
• Builds on individual strengths, concerns, and needs with balanced focus on the family as a unit.
• Facilitates and/or co-facilitate, support, and model participation in healthy group dynamics within various settings including family homes, schools, parks and recreation centers, and treatment facilities; and provides an open forum for expression of feelings and ideas when appropriate.
• Builds solid, cooperative, culturally responsive relationships with youth and families as well as community resources to assist with the planning, organizing, implementation and evaluation of appropriate activities to achieve family identified goals.
• Performs other responsibilities, as assigned, to support department/business needs.

Qualifications

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
• High School Diploma or GED and one (1) year of relevant experience working with children, or equivalent combination of education and experience (two years of relevant experience equals one year of education).
• Speak, read, and/or write another language consistent with the program's client needs.

Job Competencies

• Conflict Resolution
• Documents Clearly and Accurately
• Encouraging Customer Focus
• Learning on the Fly
• Time Management

Physical Requirements

Must remain physically fit enough to keep clients self-safe. While performing these duties the employee is required to perform the following physical tasks when the need arises:

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop; kneel, crouch or crawl; talk or hear; taste or smell. This also includes the ability to:

Move quickly/run

If program requires, employee must pass an initial physical abilities test (PATS) and be certified in crisis intervention techniques within the first 30 days and annually.

If employed at a Crisis Stabilization Unit, employee is required to perform and pass a Human Performance Evaluation Test at a designated company clinic. This will include testing for: lifting, pushing/pulling, repetitive coupling, static weight, and other required movements. The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Driving Required May have unsupervised contact with children. Requires full background check and TB Exam.

We are an Equal Opportunity Employer, which includes providing reasonable accommodations for individuals with a disability.

We will consider for employment, qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.