Crisis CSU Case Manager — Recovery-Focused Care

Claratel Behavioral Health; Decatur (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

Claratel Behavioral Health seeks a Crisis Stabilization Unit (CSU) Case Manager to join our DeKalb County team. This full-time role supports adults in crisis through intake, assessment, and treatment planning within a fast-paced center.

You will coordinate services, collaborate with families and providers, and document progress in EMR systems. The position requires a bachelor’s degree in a human services field, strong organizational skills, and the ability to pass CPR, CPI, First Aid, and

Qualifications

• Bachelor’s degree in a human services field.
• Strong organizational skills and documentation abilities.
• Comfort working in high-intensity settings with diverse populations.
• Strong communication and teamwork mindset.
• Able to pass & maintain CPR, CPI, First Aid & Defensive Driving certification.
• Tech-savvy enough to handle electronic documentation.
• Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles.
• Preferred: 1 year of experience in mental health or substance use support.

Responsibilities

• Conduct community needs assessments to guide individualized support.
• Provide recovery-oriented and trauma-informed care.
• Create, update, and track progress on Individual Treatment Plans (ITPs).
• Coordinate discharge planning, including housing, shelter, or inpatient referrals.
• Facilitate skills-building groups and document participation.
• Support across PES and CSU units as needed.
• Collaborate in daily treatment team meetings to ensure continuity of care.
• Partner with families, transportation, and community providers to ensure seamless transitions.
• Accurately document progress and reauthorization needs in the EMR system.
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources.

Skills

Organizational skills

Communication

Teamwork

Electronic documentation

CPR/CPI/First Aid/Defensive Driving

Vital signs & MVR checks

Education

Bachelor’s degree in human services

Tools

EMR system

Job description

Claratel Behavioral Health seeks a Crisis Stabilization Unit (CSU) Case Manager to join our DeKalb County team. This full-time role supports adults in crisis through intake, assessment, and treatment planning within a fast-paced center.

You will coordinate services, collaborate with families and providers, and document progress in EMR systems. The position requires a bachelor’s degree in a human services field, strong organizational skills, and the ability to pass CPR, CPI, First Aid, and