Crisis CSU - Case Manager - Sun-Thurs 7am-3:45pm

Claratel Behavioral Health; Decatur (GA); On-site; USD 42,000 - 58,000; Full time

Job summary

Claratel Behavioral Health seeks a Crisis Stabilization Unit (CSU) Case Manager to join our DeKalb County team. This full-time role supports adults in crisis through intake, assessment, and treatment planning within a fast-paced center.

You will coordinate services, collaborate with families and providers, and document progress in EMR systems. The position requires a bachelor’s degree in a human services field, strong organizational skills, and the ability to pass CPR, CPI, First Aid, and

Qualifications

• Bachelor’s degree in a human services field.
• Strong organizational skills and documentation abilities.
• Comfort working in high-intensity settings with diverse populations.
• Strong communication and teamwork mindset.
• Able to pass & maintain CPR, CPI, First Aid & Defensive Driving certification.
• Tech-savvy enough to handle electronic documentation.
• Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles.
• Preferred: 1 year of experience in mental health or substance use support.

Responsibilities

• Conduct community needs assessments to guide individualized support.
• Provide recovery-oriented and trauma-informed care.
• Create, update, and track progress on Individual Treatment Plans (ITPs).
• Coordinate discharge planning, including housing, shelter, or inpatient referrals.
• Facilitate skills-building groups and document participation.
• Support across PES and CSU units as needed.
• Collaborate in daily treatment team meetings to ensure continuity of care.
• Partner with families, transportation, and community providers to ensure seamless transitions.
• Accurately document progress and reauthorization needs in the EMR system.
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources.

Skills

Organizational skills

Communication

Teamwork

Electronic documentation

CPR/CPI/First Aid/Defensive Driving

Vital signs & MVR checks

Education

Bachelor’s degree in human services

Tools

EMR system

Job description

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.

Crisis Stabilization Unit (CSU) Case Manager

FT | Sun – Thurs 7:00 AM–3:45 PM

About Us

Our DeKalb Regional Crisis Center (DRCC) is a vital access point for adults in crisis. Whether walk-ins, hospital referrals, or involuntary evaluations, we provide compassionate and structured stabilization through three levels of care — including our Crisis Stabilization Unit (CSU) where you’ll make a powerful difference.

Your Impact - What You’ll Do

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills-building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources

What You Bring

• Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
• Strong organizational skills and documentation abilities
• Comfort working in high-intensity settings with diverse populations
• Strong communication and teamwork mindset
• Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
• Tech-savvy enough to handle electronic documentation
• Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
• Preferred: One (1) year of experience in mental health or substance use support

Working Conditions & Schedule

• Crisis Intervention setting — fast-paced, emotionally rewarding
• Full-time schedule: Sunday–Thursday, 7:00 AM–3:45 PM
• May require holidays, weekends, or extended hours as client needs arise
• CPI, CPR, First Aid training and regular continuing education required
• Direct interaction with individuals and their families in both clinical and discharge settings

Why Join Claratel?

Claratel Behavioral Health offers more than just a job — we offer a mission, a movement, and a team of professionals who believe that mental health care should be accessible, personal, and healing. We're CARF-accredited and deeply committed to diversity, equity, and client-centered excellence.

Pre-employment drug screening and successful completion of a criminal history background check is required.

Claratel Behavioral Health participates in E-Verify (Company ID: 226305)

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at [e-mail].