Crisis & Community Support Advocate

Next-Door-Solutions-to-Domestic-Violence; San Jose (CA); On-site; USD 34,000 - 49,000; Full time

Job summary

Next Door Solutions to Domestic Violence in San Jose, CA seeks a Crisis & Community Support Advocate. This full-time role provides gateway services to survivors, including safety planning and referrals, through in-person and phone support.

You will coordinate with community resources, maintain client records, and participate in ongoing trainings and team meetings to support survivors in crisis and their path to safety and self-sufficiency.

Qualifications

• AA/BA/BSW degree required or equivalent, plus 2 years nonprofit experience.
• Knowledge of trauma-informed services is expected.
• Strong written and verbal communication skills and ability to work independently or in a team.

Responsibilities

• Provide crisis intervention, counseling, safety planning and risk assessment.
• Refer survivors to Next Door Solutions services and to other agencies.
• Maintain current referral/resource information and client records.
• Attend department and all-staff meetings; receive supervision from management.
• Keep up-to-date training on domestic violence and related topics.

Skills

Trauma-informed knowledge

Written communication

Oral communication

Interpersonal skills

Teamwork

Multitasking

Under pressure

Deadline oriented

Education

AA/BA/BSW degree

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Crisis & Community Support Advocate

Full-time Regular San Jose, CA, US

4 days ago Requisition ID: 1052

Salary Range: $30.06 To $30.06 Hourly

Job Title: Crisis & Community Support Advocate
Reports to: Manager of Community and Systems Advocacy

FTE: Full-time Mon-Thur 11:30a to 8:00p and Friday 8:30a to 5:00p

Next Door Solutions to Domestic Violence (Next Door) is a nonprofit organization located in San Jose. Since 1974, Next Door has been providing critical intervention and prevention services to domestic violence survivors and their children. Next Door’s advocacy services include survivor-defined intervention from crisis to self-sufficiency. Next Door is a community leader, known for its advocacy orientation to achieve its mission of ending domestic violence in the moment and for all time. As one of the leading local agencies in the domestic violence field, Next Door takes pride in its grassroots legacy, commitment to systems change, and its “roll up your sleeves” culture. Next Door is an equal opportunity employer committed to developing the leadership skills of people from diverse backgrounds.

Summary of Job Duties:

This position is responsible for providing integral gateway services to survivors of domestic violence, primarily at Next Door Solutions’ community office. This crucial intervention and advocacy position provides survivors with necessary support and survivor-centered planning. This bi-lingual advocate will provide extensive safety planning, risk assessment counseling, and warm referrals to survivors through face-to-face and telephone services.

Responsibilities:

• Provision of crisis intervention, counseling, safety planning, and risk assessment for survivors through phone, walk-ins and appointments.
• Connect & refer survivors to Next Door Solutions services.
• Connect & refer survivors to other community agencies.
• Maintain current referral/resource information and guide.
• Maintain current client records and documentation.
• Attend monthly department meetings and Next Door All Staff meetings.
• Meet with management for supervision monthly and as needed.
• Maintain up-to-date training on domestic violence and other related topics.

Requirements:

• AA, BA, BSW degree plus 2 years of nonprofit experience
• Knowledge of trauma informed services
• Good written and oral communication skills
• Ability to work individually one-on-one with clients and as part of a team
• Excellent interpersonal skills
• Ability to work under pressure and multitask
• Ability to meet assigned deadlines

Preferred:

• Knowledge of domestic violence with 40-hourDomestic Violence Training certificatepreferred.

Next Door Solutions is an equal opportunity employer. We do not discriminate on the basis of ancestry, age, color, disability (physical and mental, includes HIV and AIDS), genetic information, gender, gender identity, gender expression, marital status, military or veteran status, national origin, race, religion (includes religious dress and grooming), sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation, or request for FMLA .