Crisis Communications Manager

AuraOne, Inc.; United States; Remote; USD 41,000 - 83,000; Part time

Job summary

AuraOne, Inc. is seeking a Crisis Communications Manager contractor to evaluate AI outputs within crisis operations workflows. You will review outputs for policy adherence, tone, and escalation logic, and document the right next steps for the modeling team.

Responsibilities include grading on a structured rubric, flagging risks, and adjudicating disputes using firm playbooks. Strong written reasoning and async availability are essential.

Qualifications

• Direct working experience in crisis communications manager specialist operations on real teams.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.
• Nice to have: prior experience training/calibrating QA teams.
• Nice to have: familiarity with AI-assisted workflow tooling.
• Nice to have: bilingual cross-region experience.

Responsibilities

• Review AI outputs against crisis workflows, playbooks, and firm policy.
• Grade tone, escalation logic, and stakeholder fit on a rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps.
• Capture the right next step for model training.
• Adjudicate disputed treatments using firm guidance.
• Maintain reviewer-quality scores in calibration cycles.

Skills

Operational review

Policy adherence

Workflow judgment

Stakeholder communication

Crisis Communications Manager...

ai ethics

ai training collaboration

business continuity planning

crisis management

cross-functional collaboration

decision-making under pressure

emergency operations

Job description

Crisis Communications Manager is a remote review track for evaluating AI outputs across crisis communications manager specialist operations workflows. Reviewers grade workflow correctness, policy adherence, and stakeholder fit; flag operational risk; and document the right next step so the modeling team can train on it.

Why this role matters

Crisis Communications Manager specialist operations AI has to fit into an actual day at work. AuraOne uses experienced operators to grade outputs the way a senior peer would — checking workflow, policy, and the unwritten rules that decide whether a task actually gets done.

Responsibilities

• Review AI outputs against current crisis communications manager specialist operations workflows, playbooks, and firm policy for Crisis Communications Manager assignments.
• Grade tone, escalation logic, and stakeholder fit on a structured rubric.
• Flag operational risk, missed escalations, and policy-adherence gaps with severity tags.
• Capture the right next step so the modeling team can train on it.
• Adjudicate disputed treatments against published playbooks or firm guidance.
• Maintain reviewer-quality scores in inter-rater calibration cycles.

Qualifications

• Direct working experience in crisis communications manager specialist operations on real teams for Crisis Communications Manager work.
• Comfort applying multi-page rubrics consistently across long batches.
• Clear written reasoning that names the policy or workflow being applied.
• Strong attention to detail and the ability to flag when a prompt itself is the problem.
• Reliable async availability for at least 10 hours per week.

Example tasks

• Grade a model's response to a real crisis communications manager specialist operations ticket and rate workflow, tone, and escalation.
• Flag a missed escalation with the right severity tag and corrected next step.
• Adjudicate a disputed playbook call between two reviewers using firm guidance.
• Audit a 25-row batch for rubric consistency and report drift to the program lead.

Nice to have

• Prior experience training, calibrating, or QA-ing operations teams.
• Familiarity with AI-assisted workflow tooling and its failure modes.
• Bilingual experience for cross-region operations.

Skills

• Operational review
• Policy adherence
• Workflow judgment
• Stakeholder communication
• Crisis Communications Manager specialist operations
• ai ethics
• ai training collaboration
• business continuity planning
• crisis management
• cross-functional collaboration
• decision-making under pressure
• emergency operations

Work model

Remote — US-eligible. Remote · Independent specialist contractor. Employment type: CONTRACTOR. Applicants must be authorized to work from US.

Compensation

$30–$60 / hr

Direct working experience in crisis communications manager specialist operations on real teams for Crisis Communications Manager work. Comfort applying multi-page rubrics consistently across long batches. Clear written reasoning that names the policy or workflow being applied. Strong attention to detail and the ability to flag when a prompt itself is the problem. Reliable async availability for at least 10 hours per week.