Crisis Clinician

IHA; Pittsburgh (Allegheny County); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Benefits start Day 1

Job summary

Pittsburgh Mercy seeks a Walk-in Clinician to provide direct service and crisis assessment for adults with co‑occurring mental health and substance use issues. You will link clients to community resources and work within CPI-guided crisis interventions.

The role requires a master’s or bachelor’s in a relevant field and a background in mental health direct care, with evening, full-time hours and benefits starting day 1.

Qualifications

• Master’s degree in a human services field and 3 years of paid mental health direct care, or a bachelor’s degree with 5 years of direct care experience.
• Psychiatric residential setting experience preferred.
• Valid driver’s license and ability to drive organization vehicle.

Responsibilities

• Provide direct service as needed and assess immediate needs of walk‑in clients.
• Recognize crises and intervene per policy using CPI techniques.
• Refer and link consumers to appropriate community services.
• Participate in committees and treatment teams as required.
• Respond to internal and external customers.

Skills

Crisis intervention

Customer service

Communication skills

Education

Master’s Degree in Human Services

Bachelor’s Degree in Sociology / Social Work / Psychology

Tools

Valid driver’s license

ACT 33/34/73 Clearances

Pre-Employment Physical/TB Test

Pre-Employment Drug Screen

Job description

Position Purpose

The Walk-in Clinician is considered a Mental Health Professional per the Office of Mental Health and Substance Abuse in the State of Pennsylvania. This position provides direct service and assessment to the serious and persistent mentally ill adults who have a co-occurring drug or alcohol diagnosis. Service provision consists of assessing the immediate needs of persons walking into the Crisis Walk-in Center and providing immediate linkage to community service providers as deemed applicable.

Employment Type

Full time

Shift

Evening Shift

Description

The Walk-in Clinician is considered a Mental Health Professional per the Office of Mental Health and Substance Abuse in the State of Pennsylvania. This position provides direct service and assessment to the serious and persistent mentally ill adults who have a co-occurring drug or alcohol diagnosis. Service provision consists of assessing the immediate needs of persons walking into the Crisis Walk-in Center and providing immediate linkage to community service providers as deemed applicable.

What You Will Do

• Provides direct service as necessary.
• Recognize potential crisis and respond to or intervene in crisis situations within the guidelines of Organizational Policy and Procedure using approved CPI techniques.
• Demonstrates ability to recognize when a consumer requires medical, psychiatric, or other services and takes appropriate action.
• Integrate the consumer into the community and ongoing assessment and management of crisis situations using all appropriate resources.
• Attend and participate in internal and external committees, task forces, treatment team meetings, planning and work groups and meetings as required and requested.
• Responds to all internal and external customers.

Minimum Qualifications

• Master’s Degree in Human Services in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education) and 3 years of paid mental health direct care experience OR bachelor’s degree in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, counseling, education) and 5 years of paid mental health direct care experience.
• Psychiatric Residential setting experienced preferred.
• Valid driver’s license.
• Ability to drive organization vehicle
• ACT 33/34/73 Clearances
• Pre-Employment Physical/TB Test.
• Pre-Employment Drug Screen.

Position Highlights And Benefits

• Benefits start Day 1 of employment! Medical, Dental, Vision, Life Insurance, 403B, PTO, Paid Holiday Days, and more!!

Schedule

This is a Non-Exempt (hourly) position: Tuesday thru Saturday 4p-12midnight

About Pittsburgh Mercy

We're a community-based health and human services organization using person-centered care to treat our area's most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care. Our mission is to be a compassionate, transforming presence within our communities. We reach out to offer help - and hope - to people who are experiencing: Mental illness and substance abuse, Physical health needs, Intellectual disabilities, and Traumatic events or circumstances, including homelessness + abuse

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.