Crisis Case Manager

Concord Counseling Services; Westerville (OH); In loco; USD 42.000 - 54.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Paid mileage

4 self-care days per year

Comprehensive benefits package

Free CEUs

Flexible work schedule

Descrizione del lavoro

Concord Counseling Services in Westerville, Ohio seeks a compassionate Crisis Case Manager to provide intensive community-based services to adults facing chronic behavioral health crises. You will help transition clients from hospitals back into the community, connect them to services, and support long-term stability.

Join a mission-driven team committed to mental wellness, offering competitive pay, benefits, and flexible scheduling. Concord is an Equal Opportunity Employer.

Competenze

• Bachelor's degree in Social Work, Counseling, Human Services, Psychology, or related field.
• Ohio licensure as an LSW, LPC, or other qualifying behavioral health credential preferred.
• At least one year of crisis services or related behavioral health experience preferred.
• Knowledge of serious mental illness, co-occurring disorders, crisis intervention, and community resources.
• Valid driver's license and ability to travel throughout the community.

Mansioni

• Build trusting relationships with individuals facing complex behavioral health challenges.
• Provide intensive, person-centered case management in community settings, homes, hospitals, and other environments.
• Help clients navigate behavioral health treatment, medical care, housing, employment, benefits, and community resources.
• Support clients during crises and help develop stability strategies.
• Participate in hospital treatment teams and discharge planning for successful community return.
• Coordinate care among clients, families, healthcare providers, social services, and partners.
• Advocate for clients and help develop independence and confidence.
• Monitor outcomes and progress toward reduced hospitalizations and improved quality of life.

Conoscenze

Crisis case management

Relationship building

Resource navigation

Advocacy

Travel/transportation

Formazione

Bachelor's degree in Social Work / related field

Ohio LSW or LPC licensure preferred

Strumenti

Community resources databases

Descrizione del lavoro

Be the Difference Between Crisis and Recovery

At Concord Counseling Services, we believe that people experiencing serious mental health challenges deserve more than crisis response. They deserve hope, stability, support, and someone willing to walk alongside them through some of the most difficult moments of their lives.

We are seeking a compassionate, resilient, and highly motivated Crisis Case Manager to provide intensive community-based services to individuals experiencing chronic or recurring behavioral health crises. In this role, you will work directly with adults facing serious mental illness, psychiatric hospitalization, housing instability, substance use concerns, and other significant life challenges.

As a Crisis Case Manager, you'll help individuals transition successfully from hospitals back into their communities, connect them to critical services, strengthen their support systems, and reduce the need for future crisis interventions. Every day brings a new opportunity to help someone move from instability to recovery and from surviving to thriving.

What You'll Do

• Build trusting relationships with individuals experiencing complex behavioral health challenges.
• Provide intensive, person-centered case management services in community settings, homes, hospitals, and other natural environments.
• Assist clients in navigating behavioral health treatment, medical care, housing, employment, public benefits, and community resources.
• Support individuals during times of crisis and help them develop strategies that promote long-term stability.
• Participate in hospital treatment team meetings and discharge planning to ensure a successful return to the community.
• Coordinate care among clients, families, healthcare providers, social services, and community partners.
• Advocate for clients while helping them develop the skills and confidence necessary to live as independently as possible.
• Monitor outcomes and support progress toward goals that improve functioning, reduce hospitalizations, and enhance quality of life.

Requirements

Qualifications

• Bachelor's degree in Social Work, Counseling, Human Services, Psychology, or a related field required.
• Ohio licensure as an LSW, LPC, or other qualifying behavioral health credential preferred.
• At least one year of experience providing crisis services, community psychiatric support, intensive case management, or related behavioral health services preferred.
• Knowledge of serious mental illness, co-occurring disorders, crisis intervention, and community resources.
• Valid driver's license, reliable transportation, and the ability to travel throughout the community.

Why Join Concord?

At Concord, our mission is to help individuals and families achieve mental wellness and lead fulfilling lives. We are committed to fostering a workplace where employees feel supported, valued, and empowered to make a meaningful impact.

• Competitive pay and paid mileage
• Generous paid time off including 4 self-care days per year
• Comprehensive benefits package
• Free CEU's
• Flexible work schedule

Concord Counseling Services is an Equal Opportunity Employer.