Crisis Care Specialist - Dayshift (7a-7p)

Gateway-Community-Service-Board; Brunswick (GA); On-site; USD 37,000 - 45,000; Full time

Job summary

Gateway-Community-Service-Board in Brunswick, GA is seeking a Crisis Care Specialist to lead de-escalation efforts and provide emergency response to prevent seclusion and restraint. The role emphasizes safety, observation, and collaboration with guests to support community living and valued roles.

The position requires a High School Diploma or GED, 2 years of behavioral health experience (crisis setting preferred), and a valid driver’s license.

Qualifications

• Demonstrated knowledge of PC-based software applications.
• Knowledge of DBHDD provider service guidelines and changes as needed.
• Ability to work various shifts.
• Excellent communication skills in English.
• Ability to stay focused and adapt to changing environments.
• Knowledge of security principles and procedures.
• High School Diploma or equivalent.
• Two years of behavioral health experience, crisis environment preferred.
• Valid driver’s license.

Responsibilities

• Provides a No-Force-First recovery environment.
• Assists with admissions, discharges and transfers of individuals.
• Observes individuals for significant changes and reports them.
• Develops natural supports and community living with guests to reinforce valued roles.
• Responds quickly to critical situations that may require Restrictive Interventions.
• Performs room safety checks and maintains clean, safe rooms.
• Completes clinical documentation as required.
• Understands and adheres to CPI standards.
• Performs other related duties as assigned.

Skills

De-escalation

Effective communication

Crisis response

Documentation

Team collaboration

Education

High School Diploma or GED

Job description

Job Details

Job Location: Brunswick, GA 31520

Position Type: Full Time

Education Level: High School / GED

Salary Range: $18.00 - $18.00 Hourly

Job Summary: The Crisis Care Specialist position functions as a leader in providing de-escalation and support strategies to prevent the use of seclusion and restraint. The Crisis Care Specialist position also provides effective emergency response in the event of imminent danger in order to maintain safety and security.

Essential Duties and Responsibilities

• Provides a No-Force-First recovery environment.
• Assists with admissions, discharges and transfers of individuals.
• Conducts ongoing observation of individuals for the purpose of reporting any significant changes.
• Assists in developing natural supports and community living by collaborating with each guest to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
• Responds quickly to critical situations that may require Restrictive Interventions.
• Performs room safety checks, insuring that individuals are safe from potentially dangerous objects and that the rooms are clean.
• Completes clinical documentation as required.
• Understands and adheres to CPI standards.
• Performs other related duties as assigned

Qualifications / Job Requirements

• Demonstrated knowledge of PC-based software applications.
• Knowledge of DBHDD provider service guidelines and changes as needed.
• Ability to work various shifts.
• Effective communication skills.
• Ability to remain focused in every situation and adapt to changing environments.
• Knowledge of law enforcement and security principles and procedures.
• High School Diploma or equivalent.
• Minimum of two (2) years of behavioral health experience, crisis environment preferred.
• Valid driver’s license.

Driving Requirements

• If driving is required for this position, must meet all requirements outlined in driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

Other Onboarding

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Work Environment

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region.

Physical Demands

Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Employee must occasionally lift and/or move up to 50 pounds. Employee frequently uses fine hand/eye coordination, hearing and visual acuity. May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Employee must be able to physically intervene as needed to assist staff with behavioral issues. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Any employee may be required to stay at or return to work during agency / program incidents and/or emergencies to perform duties specific to this position or perform other duties as requested in an assigned response position. This may require working a non-traditional work schedule or working outside normal assigned duties during the incident and / or emergency.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time with or without notice.