Crisis Care Specialist (7:00 pm - 7:00 am Shift) (4021)

Paycom; Savannah (GA); On-site; USD 32,000 - 43,000; Full time

Job summary

Paycom in Savannah, GA is seeking a Crisis Care Specialist to provide de-escalation and support to prevent seclusion and restraint, and to respond to emergencies to maintain safety.

This overnight, full-time role requires a high school diploma and at least two years of behavioral health experience, with strong communication and the ability to work varied shifts. A valid driver’s license is required.

Qualifications

• High School Diploma or equivalent required.
• Minimum two years of behavioral health experience preferred.
• Must have valid driver’s license.
• Ability to work overnight shifts.
• Strong communication and observation skills.

Responsibilities

• Provide de-escalation and support strategies to prevent seclusion/restraint.
• Assist admissions, discharges and transfers.
• Conduct ongoing observation and report significant changes.
• Collaborate with guests to support valued roles (friend, employee, student).
• Respond quickly to critical situations requiring intervention.
• Perform room safety checks and maintain clean, safe environments.
• Complete required clinical documentation.

Skills

Effective communication

Shift flexibility

Observation & reporting

Education

High School Diploma or equivalent

Tools

PC-based software

Job description

Job Details

• Job Location: Chatham BHCC - Savannah, GA 31406
• Position Type: Full Time
• Education Level: High School / GED
• Salary Range: $18.00 - $18.00 Hourly
• Job Shift: Overnight

Job Summary

The Crisis Care Specialist position functions as a leader in providing de-escalation and support strategies to prevent the use of seclusion and restraint. The Crisis Care Specialist position also provides effective emergency response in the event of imminent danger in order to maintain safety and security.

Essential Duties and Responsibilities

• Provides a No-Force-First recovery environment.
• Assists with admissions, discharges and transfers of individuals.
• Conducts ongoing observation of individuals for the purpose of reporting any significant changes.
• Assists in developing natural supports and community living by collaborating with each guest to strengthen valued roles (friend, spouse, employee, student, etc.) so a greater sense of identity is established.
• Responds quickly to critical situations that may require Restrictive Interventions.
• Performs room safety checks, insuring that individuals are safe from potentially dangerous objects and that the rooms are clean.
• Completes clinical documentation as required.
• Understands and adheres to CPI standards.
• Performs other related duties as assigned.

Qualifications: Job Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Demonstrated knowledge of PC-based software applications.
• Knowledge of DBHDD provider service guidelines and changes as needed.
• Ability to work various shifts.
• Effective communication skills.
• Ability to remain focused in every situation and adapt to changing environments.
• Knowledge of law enforcement and security principles and procedures.
• High School Diploma or equivalent.
• Minimum of two (2) years of behavioral health experience, crisis environment preferred.
• Valid driver’s license.

Driving Requirements

• If driving is required for this position, must meet all requirements outlined in driving policy.
• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Work Environment

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region.

Physical Demands

Employee is frequently required to walk, sit, stand or kneel and occasionally required to climb or balance and stoop. Employee must occasionally lift and/or move up to 50 pounds. Employee frequently uses fine hand/eye coordination, hearing and visual acuity. May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Employee must be able to physically intervene as needed to assist staff with behavioral issues. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time with or without notice.