CRISIS CARE – CASE MANAGER

Southside Behavioral Health; Virginia, Northern (IL, KY); Hybrid; USD 52,000 - 66,000; Full time

Benefits offered by this job

Personal Development

Flexible Work Practices

Employee Resources

Job summary

Southside Behavioral Health is hiring a Crisis Care Case Manager to join the Crisis Response Team. The role supports crisis relief within SBH’s catchment area, working on alternating 12-hour shifts including overnights, and requires QMHP licensure or eligibility.

Responsibilities include crisis response, risk assessments, and providing interventions in clinics and community settings. Qualified candidates pursue certification as an Emergency Services Prescreener within 6 months.

Qualifications

• Bachelor’s Degree in Human Services or related field required.
• Licensed QMHP or QMHP-T within 3 months of hire.
• Must become certified as an Emergency Services Prescreener within 6 months.

Responsibilities

• Responds to behavioral health crisis situations with empathy and compassion.
• Conducts comprehensive risk assessments and mental health evaluations in crisis settings.
• Responds to crises at SBH locations, hospitals, schools, jails, and community.
• Provides crisis intervention techniques to develop coping skills.

Skills

QMHP licensed

Emergency Services Prescreener

QMHP-T within 3 months

Education

Bachelor’s Degree in Human Services

Job description

Southside Behavioral Health provides individualized culturally competent care in our communities, by supporting wellness and quality of life in a recovery-oriented environment and professional manner. Covering the counties of Halifax, Mecklenburg and Brunswick, VA. Our behavioral health services are backed with community involvement and values.

SBH is seeking a qualified Crisis Care Case Manager who is a member of the Crisis Response Team which responds to mental health crises in SBH clinics or in the community. The Crisis Care Case Manager is responsible for Case Management functions to support crisis relief for individuals within SBH’s catchment area. This position will typically work an alternating schedule for 12 hour shifts (Week 1: Monday, Tuesday, Friday, Saturday, Sunday; 8:00 pm to 8:00 am; Week 2: Wednesday, Thursday).

Responsibilities

• Responds to behavioral health crisis situations with empathy and compassion
• Conducts comprehensive risk assessments and mental health evaluations of individuals presenting in crisis onsite, at CITAC location, or in the community
• Responds to crises at SBH locations, hospitals, schools, jails, and in the community, including client residences
• Provides crisis intervention techniques to assist with development of coping skills
• Will conduct preadmission screening evaluations as necessary, and must be observed by a licensed professional to complete this task.
• Answers crisis calls and provides over-the-phone interventions and treatment options for follow up.

Qualifications

• Bachelor’s Degree in Human Services field required.
• Licensed as a QMHP required or QMHP-T within 3 months of hire.
• Must become certified as an Emergency Services Prescreener within 6 months of hire, if eligible.
• Must meet all criminal background and drug screening requirements.
• Valid driver’s license and safe driving record, required.
• Mobile crisis certified

As an equal opportunity employer, women, minorities, people with disabilities and veterans are strongly encouraged to apply.

Benefits and Perks

Personal Development

Flexible Work Practices

Employee Resources

Benefits/perks may vary depending on the nature of your employment.

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