Crisis Admissions Supervisor: Lead Patient Access

Lightshare Behavioral Wellness & Recovery; Sarasota (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Vacation time

Mental wellness days

Full benefits package

Job summary

Lightshare Behavioral Wellness & Recovery in Sarasota, FL is seeking a Supervisor of Crisis Admissions to lead the crisis admissions team and ensure timely, compassionate access to behavioral health and substance use services.

This full-time role oversees daily admissions operations, manages referrals and placements, ensures regulatory compliance, and coordinates with clinical, nursing, medical, residential, outpatient, and community-based services.

Qualifications

• High school diploma or equivalent.
• Bachelor's degree in Health & Human Services, or related field.
• Minimum of 2–3 years of supervisory experience in behavioral health, crisis services, admissions, intake, or healthcare operations.
• Experience working in a behavioral health or substance use treatment environment.
• Knowledge of crisis assessment, admissions, referral coordination, and levels of care.
• Knowledge of HIPAA and confidentiality requirements.
• Ability to work effectively in a fast-paced crisis environment.
• Ability to work flexible hours, including evenings, weekends, holidays, or on-call responsibilities as required.

Responsibilities

• Provide operational leadership and oversight for the crisis admissions process, ensuring timely, compassionate, and clinically coordinated access to care.
• Supervise the daily operations of the Crisis Admissions team, ensuring accurate assessments, timely referrals, appropriate placement, regulatory compliance, and effective communication.
• Maintain an admissions process that supports patient safety, regulatory requirements, organizational standards, documentation accuracy, and continuity of care.
• Provide leadership, crisis management, communication, regulatory and compliance, operational management, customer service and problem solving.

Skills

Leadership

Communication

Crisis intervention

Organizational skills

Empathy

Cultural competence

Education

Bachelor's degree in Health & Human Services or related field

Job description

Lightshare Behavioral Wellness & Recovery in Sarasota, FL is seeking a Supervisor of Crisis Admissions to lead the crisis admissions team and ensure timely, compassionate access to behavioral health and substance use services.

This full-time role oversees daily admissions operations, manages referrals and placements, ensures regulatory compliance, and coordinates with clinical, nursing, medical, residential, outpatient, and community-based services.