Criminal Justice Technician 1/2 (PCN 20-0010)

State of Alaska; Palmer (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

State of Alaska, Department of Corrections, DP3 Training Academy in Palmer, Alaska, is seeking a Criminal Justice Technician 1/2 to support course development, records, and data compilation. The role emphasizes writing skills and familiarity with multiple training platforms.

The position offers growth opportunities within a mission-driven team dedicated to public safety and professional development for pretrial, probation, and parole staff.

Qualifications

• Experience with databases and computer systems.
• Ability to write clearly and creatively.
• Knowledge of Department of Corrections policies and procedures.
• Familiarity with Acadis, Aspire, Articulate, ACOMS, Teams, and SharePoint.

Responsibilities

• Support training academy staff and DP3 employees with course development, documentation, records, and data compilation.
• Assist in preparing training materials and certifications.
• Maintain and organize training records and files.

Skills

Attention to Detail

Clerical Skills

Flexibility

Oral & Written Communication

Problem Solving

Tools

Databases

Acadis

Aspire

Articulate

ACOMS

SharePoint

Teams

Job description

The Department of Corrections, Division of Pretrial, Probation and Parole (DP3) is recruiting for a Criminal Justice Technician 1/2 position for the DOC Training Academy in Palmer, Alaska.

Watch Alaska DOC's video here:

DOC 2026_45 sec

Watch Alaska DOC’s Division of Pretrial, Probation, & Parole video here:

Probation-Pretrial-Parole

What You Will Be Doing

This position supports the DP3 training academy staff as well as all DP3 employees in many aspects. Preferred skill set is advanced knowledge or willingness to learn databases, Acadis, Aspire, Articulate, ACOMS, Department of Corrections Policies & Procedures, Teams, Internet, Share Point, and overall knowledge of Department of Corrections functions and Standards of Procedures. Have creative and excellent writing skills.

Our Mission, Values, and Culture

The Alaska Department of Corrections Division of Pretrial, Probation & Parole Training Academy enhances the safety of the residents in the State of Alaska and the employees of the Department, providing training for the Department's pretrial, probation and parole professionals. The Academy provides a structured adult learning-based model, centered on providing the State of Alaska with qualified and trained staff personnel. These trained professionals are prepared to address the numerous challenges facing the supervision of the offender population and their successful reintegration back into the community.

Benefits of Joining Our Team

As a Criminal Justice Technician with the DP3 Training Academy, you will play a direct role in helping to shape Alaska's next generation of confident and capable pretrial, probation and parole officers. This position allows you to be an influential and integral part of training employees for success; work that ultimately makes communities across the state safer. The position offers clear pathways for growth, including on-the-job training, and assisting in creating high-quality training for the department. You'll join a small, mission-driven team where your organizational and administrative skills are valued and visible in the day-to-day success of the DP3 Training Academy. It's a chance to contribute meaningfully to public safety and to give back to your community.

The Working Environment You Can Expect

This position is located at the DOC Training Academy in Palmer, Alaska, where the incumbent works in an office environment alongside academy instructors and staff. Daily work includes supporting training and certification operations through course development assistance, document preparation, records maintenance, and data compilation.

Who We Are Looking For

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail
• Clerical: Knowledge of filing, typing, entering data, maintaining records, taking shorthand, and using and completing forms
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.

Competency Based Minimum Qualifications Instructions

Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Criminal Justice Technician 1:

Any combination of education and/or experience that provides the applicant with competencies in:

• Accountability: Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Equivalent to those typically gained by:

Any combination of education and/or work, internship, and/or volunteer experience or service from any combination of fields that sufficiently builds the above and any job-specific competencies.

Criminal Justice Technician 2

Successful completion of training under a formally established Criminal Justice Technician 1-2 flexible staffing training plan with the State of Alaska;

OR

Any combination of education and/or experience that provides the applicant with competencies in:

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groupseffectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations.
• Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.

Equivalent to those typically gained by:

Any combination of education and/or paraprofessional or professional experience or service in criminal justice, juvenile justice, probation, parole, public safety, law enforcement, corrections, court, legal services, law office, social services, social sciences, or public assistance programs or functions.

REQUIRED DOCUMENTS

• Resume
• High School Transcripts
• Alaska Driver’s License
• Last three employment performance evaluations
• List of three or more professional references

LEGAL EMPLOYMENT

The State’s online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the minimum qualifications listed above. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. post-secondary institution reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the post-secondary institution. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

PREA NOTIFICATION

The Department of Corrections follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institutions.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

CRIMINAL HISTORY CHECKS/APSIN/ACOMS

Please be aware – this position requires the use of the Alaska Public Safety Information Network (APSIN). A security clearance issued by the Department of Public Safety (DPS) is necessary to use APSIN. DPS will deny security clearance for any applicant who has been convicted of a felony or misdemeanor in this state or another jurisdiction, or who may be a fugitive from justice. Additionally, security clearance will be withdrawn if DPS discovers that material information was falsified or omitted at the time of the initial application for security clearance.

FINGERPRINT NOTICE

All Department of Corrections employees are required to be fingerprinted. The successful candidate must pass a criminal history check.

FLEXIBLY STAFFED

This position is flexibly staffed. The level of the job offer will be based on the selected candidate’s credibly possessed and proven competencies. If hired at the lower level, you will be promoted to the higher level after completing the training plan and demonstrating competency in the work.

DRIVER'S LICENSE REQUIREMENT

Applicants must possess a valid driver's license. Proof of licensure will be required prior to reporting to duty.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1-800-587-0430 or 465-4095 in Juneau or [phone] (TTY) or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or [phone] if you are in the Juneau area. Requests for information may also be emailed to [e-mail].

For applicant password assistance, please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Brendon Seiffert
Probation Officer 3
907-538-8844
[e-mail]