CRIMINAL JUSTICE COORDINATION - ASSESSMENT & INTAKE OFFICER, INTERMEDIATE
EP ENERGY
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Job summary
El Paso County seeks an Assessment & Intake Officer, Intermediate, to assist courts and stakeholders in determining indigency status and compiling public safety research on defendants. You will provide accurate information to support bond decisions and handle increasingly complex work.
This role requires two years of relevant experience, a bachelor's degree in Criminal Justice, and the ability to work in a fast-paced county environment with attention to detail.
Qualifications
- Bachelor’s degree in Criminal Justice or a related field and two years of full-time experience in casework or counseling with interviewing skills.
- Any equivalent combination of experience and training providing the required knowledge, skills, and abilities.
Responsibilities
- Conduct pre-release interviews, criminal histories, risk assessments, and indigence eligibility assessments.
- Complete interview forms, document findings, and enter information into county databases.
- Evaluate client eligibility for services and make referrals as needed.
- Coordinate with government officials, Mexican Consulate, and other agencies as required.
- Maintain accurate case files and reports, and participate in meetings and trainings.
Skills
Education
Job description
Bachelor’s degree in Criminal Justice or a related field, and two (2) years of full-time experience in either casework or counseling with good interviewing skills;
Bachelor’s degree in Criminal Justice or a related field, and two (2) years of full-time experience in either casework or counseling with good interviewing skills;
Or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Must have or obtain by date of hire a valid driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.
In order to access the County’s network and systems, a personal mobile smart device is required by the hire start date.
Works 24/7 rotating shifts as scheduled, including days, swings, and graves; conducts pre-release interviews, criminal histories, risk assessments, and indigence eligibility assessments for qualified defendants; works holidays and weekends as assigned;
Interviews individuals and collects information from collateral sources to determine eligibility; completes interview forms and documents; enters information into the county databases; evaluates client eligibility for services; makes appropriate referrals; completes all necessary paperwork, interviews, and forwards them for consideration and implementation; notifies appropriate stakeholders of status;
Analyzes records; completes missing data; updates reports; completes detailed criminal history information and summarizes information for reports.
Conducts technical document analysis under strict timeframes and completes accurate and thorough reports for the courts and relevant attorneys.
Performs complex research with attention to detail in order analyze and provide solutions for problems;
Writes, types, or enters information into computers to prepare compilations of data, reports correspondence, or other documents;
Types, scans, enters records, proofreads, and processes a variety of documents including general correspondence, reports, memos and statistical charts from rough draft, or verbal instruction, may compose routine correspondence;
Maintains case files and records, ensures that they are current, accurate and complete prior to a scheduled date;
Serves as a department representative to coordinate or confer with government officials or community groups on behalf of the client;
Performs various clerical duties on a computer which may include data entry and processing; enters data regarding information on the eligibility status of clients;
Verifies data collected from individuals as a part of determining eligibility and recommendations;
Reviews daily jail population report to determine inmates who may qualify for release on personal bond;
Identifies, screens, interviews, and verifies information provided by defendants and processes defendants for release; prepares bond release forms for approval by the courts;
Analyzes the jail population, conducting daily reports, data entry and other related duties as assigned;
Conducts other data entry and analysis as assigned;
Coordinates with other departments or agencies to assure that assessment is successfully completed and any documentation properly managed;
Works closely with Mexican Consulate in releasing Mexican nationals from the Detention Facility;
Assists in the development and improvement of department procedures;
Substitutes, if assigned, for immediate supervisor or coworkers during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
Attends and participates in meetings, trainings, orientations, and information sessions;
Stays abreast of new trends and innovations in the field;
Maintains a positive team atmosphere and works well with others; participates in team building exercises and nurtures positive relationships with colleagues and coworkers;
Maintains a high level of honesty, integrity, and ethics both on and off duty, complying with all county and department policies; remains arrest-free and complies with local, state, and federal laws or ordinances;
Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;
Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and
Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.
Performs other related duties as assigned.
Works weekends, graveyard, holidays, and rotating shifts as scheduled.
May be required to act as on-call officer in detention facility on rotating basis.
May be required to work a flexible schedule and more than 40 hours during the workweek.
As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.
The Assessment & Intake Officer, Intermediate, assists the El Paso County courts and relevant stakeholders in determining the indigency status of defendants and completing public safety research on defendants. The incumbent provides El Paso stakeholders with accurate and thorough information to enhance bond decisions. This designation is distinguished from the Assessment and Intake Officer classification by greater work complexity, broader work activities.
Reports to: CJC Supervisor
Directs: This is a non-supervisory position
Other: Has frequent contact with individuals who are criminally accused but who have not yet gone to trial, Mexican Consulate, local, state, and federal agencies social agencies, law enforcement agencies, general public, criminal courts and their staff and other county employees.
Knowledge of: interviewing concepts, principles, practices and techniques; modern office administration; legal terminology; business management practices and principles, loan grant and housing financing, loan and mortgage procedures and credit evaluation methods; principles and practices of contract administration; public and private grant resources; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products; community services and resources for this target population; social work in a corrections agency; casework and counseling principles; PR bond requirements; the principles and practices of effective customer service; principles and practices of training; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.
Skill/Ability to: Learn the organization, procedures and operating of the County department to which assigned; detail oriented; learn various criminal records programs; effectively administer grant agreements; perform word processing and data entry; perform routine clerical work including maintenance of appropriate records and preparations of general reports; verify and cross check files and data; utilize judgment in adapting and applying existing guidelines; communicate in an orderly manner; make sound and well-founded decisions in an expeditious manner; understand and apply Agency policies in determining eligibility; be able to defend self against danger when performing duties at all times have mobility within an office and detention facility environment; be able to visually identify clients; be able to handle high levels of stress; be able to rationally prioritize tasks and exercise independent judgment in making decisions and recommendations; be able to initiate and maintain legible documentation on continual basis; be able to plan and execute work both independently and as a team member; display an ability to prioritize and manage several tasks; display a high degree of self-motivation; understand report writing and statistics; time management; operate personal computer using standard office operating software and general office equipment; prepare and maintain records; maintain filing systems; communicate effectively both orally and in writing; be dependable; schedule, and train; to deal with the public courteously and effectively; establish and maintain cooperative and effective relationships with those contacted during the course of work; Pass a Criminal Background Check; Bilingual (English-Spanish) preferred;
Each and every county position requires the following professional skills and abilities as key and necessary elements of performance:
- Demonstrate regular and reliable attendance;
- Work well with others and participate fully in a team oriented environment;
- Interface with other employees and customers in a courteous and respectful manner;
- Maintain strict confidentiality;
- Project positive support of their department and all county organizations at all times; and,
- Maintain and enhance the County’s commitment to customer service excellence
El Paso County offers a very comprehensive benefit package (some benefits may not apply to part time or temporary employees) consisting of the following:
16 holidays per year as recognized.
Accruals are credited on a biweekly basis and available for use as it is accrued after 6 months of continuous service. Year to year carry-over accruals are limited to twice the employee's annual rate. Part-time employees accrue vacation at half the rate of full-time employees.
10 days (1 through less than 5 years of service)
15 days (5 through less than 15 years of service)
20 days (15 years of service or over)
Accruals are credited on a biweekly basis and available for use as it is accrued after 3 months of full time service. Employees accrue 15 days of sick leave per year.
Military Leave – 15 days of paid leave per fiscal year for active military service
Bereavement Leave – 3 days of paid leave for the death of an immediate family members and 4 hours for other family members and friends.
Consumer Driven Health Plan (CDHP)
No Discounts
EE Only $5.34
EE & Spouse $145.30
EE & Children $101.93
EE & Family $200.09
6% Wellness Discount
EE Only - $5.02
EE & Spouse - $136.58
EE & Children - $95.81
EE & Family - $188.09
No Discounts
EE Only - $35.70
EE & Spouse - $226.41
EE & Children - $174.96
EE & Family - $322.25
6% Wellness Discount
EE Only - $33.56
EE & Spouse - $212.83
EE & Children - $164.46
EE & Family - $302.92
Retirement benefits are provided by the Texas County and District Retirement Fund (TCDRS). Regular employees become a member of TCDRS upon hire. All regular employees are required to contribute 7% to the retirement fund and the County matches 250% upon eligible retirements.
Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program.
Full-time County employees are provided a basic life insurance benefit of $10,000 life insurance at no cost. Supplemental coverage is available for additional fees.
The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period above 90 days.
The Short-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident for a period shorter than 90 days.
Employees who retire from the County are eligible to continue Health Insurance at the rate set by the El Paso County Risk Pool Board.
Employees are enrolled in an Employee Assistance Program that provides a variety of counseling services.
The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis.
Reimbursement of $15 per month for 6 months of continuous gym usage.
Reimbursement up to $2000 per calendar year for eligible education expenses.
The Employee Fitness and Wellness Center opened in October 2021 at the County Courthouse. The cost is $5 per employee per month.
Which of the following best describes your highest level of education in Criminal Justice or related field?
- High School Diploma or equivalent
- 30 to less than 60 hours of college coursework
- More than 60 hours of college coursework
- Associate's Degree
- Bachelor's Degree
- Master's Degree
- Doctoral Degree
Which of the following best describes your experience in either casework or counseling with good interviewing skills?
- No Experience
- Less than 1 year experience
- 1 to less than 2 years experience
- 2 to less than 3 years experience
- 3 to less than 4 years experience
- 4 to less than 5 years experience
- 5 to less than 6 years experience
- 6 or more years experience
I UNDERSTAND this position may require working 8 to 10-hour shifts, weekends and/or holidays.
- Yes
- No
Which of the following best describes your fluency in Spanish?
- Not Fluent
- Fair
- Good
- Excellent
Do you have or can obtain by date of hire a driver's license applicable to the job responsibilities, with a driving record acceptable to El Paso County.
- Yes
- No
I UNDERSTAND this position requires an extensive background check and I will not be eligible for this position if I have any of the following on my record: Felony Conviction Felony Deferred Adjudication Class A Misdemeanor Conviction Class A Misdemeanor Deferred Adjudication Class B Misdemeanor Conviction (in the past l0 years) Class B Misdemeanor Deferred Adjudication (in the past l0 years) Open Arrest for Any Criminal Offense: Felony or Misdemeanor Family Violence Conviction or Deferred Adjudication
- Yes
- No
I UNDERSTAND In order for my application to be considered complete, I must answer all the questions in this application. Incomplete or illegible applications will be rejected. A résumé and/or other documents WILL NOT be accepted in lieu of a completed application. Comments such as "See Résumé" are not acceptable and will result in the application being considered incomplete.
- Yes
- No
- Required Question
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