CRIMINAL INFORMATION SYSTEMS TECHNICIAN

Fulton County; Atlanta (GA); Presencial; USD 32 000 - 48 000; Tempo integral

Resumo da oferta

Fulton County in Georgia is seeking a qualified records clerk for the Police Department to handle jail intake, inmate records, and GCIC/NCIC data entry. The role requires a high school diploma or GED and at least one year of clerical or customer service experience.

You will work with law enforcement systems, prepare court calendars, and provide frontline customer service by phone, email, or in person. Certification within 90 days is required along with typing tests; accurate data entry at 40 wpm

Qualificações

• Applicants must have a high school diploma or GED.
• At least one year of clerical or customer service experience.
• GCIC Certification, CJIS Network Operator Training, and Security and Awareness Training within 90 days.

Responsabilidades

• Process jail bookings and fingerprinting for inmates.
• Enter warrants and dispositions into GCIC/NCIC and Odyssey.
• Prepare the court calendar for inmates and transport schedules.
• Respond to GCIC/NCIC hits and disseminate sensitive information to authorized agencies.
• Provide customer service in person, by phone, by email, or by mail.

Conhecimentos

Typing proficiency

Customer service

Data entry

Communication skills

Formação académica

High school diploma or GED

Ferramentas

GCIC/NCIC terminal

Odyssey

Descrição da oferta de emprego

UNCLASSIFIED POSITION IN THE POLICE DEPARTMENT

Minimum Qualifications

High school diploma or GED required; supplemented by one year of clerical or customer service experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required:

Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training must be obtained within first 90 days of employment.

Specific Knowledge, Skills, or Abilities:

Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position. May be required to pass a typing test as a condition of employment. If applicable, must accurately type a minimum of 40 wpm, utilizing a personal computer

Veterans’ Preference

Qualifying veterans will be given preference in the form of a guaranteed invitation to interview for any position to which they applied and have been found to have met the minimum qualifications. Veterans’ preference provides for hiring preference on initial appointment only. To see the full Fulton County Veterans’ Preference Policy and Procedure, please

Examination

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE DEPARTMENT OF HUMAN RESOURCES MANAGEMENT.

Purpose Of Classification

The purpose of this classification is to perform work relating to entry and retrieval of information from the Georgia Crime Information Center (GCIC) and the National Crime Information Center (NClC) systems. Assignment location may vary.

Essential Functions

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Processes inmates into the jail booking and fingerprinting inmate, updating inmate records with court dispositions and criminal arrest warrants; schedule and/or prepare the Court calendar for inmates to appear in court; disseminate sensitive GCIC databanks via GCIC/NCIC terminal computer to other law enforcement agencies; communicate via digital mobile devices with emergency dispatcher; register Sex Offenders on the National Offender Registry Systems and enter court ordered temporary and permanent protection orders (TPO) on databanks; Respond to GCICI/ NCIC hit request from other agencies; performs GCIC/NClC wanted person's inquiry on offenders admitted to the jail; place detainers/holds on offenders for extradition, immigration and other local law enforcement agencies; process apprehension requests for law enforcement agencies to apprehend offenders within a limited timeframe; process court orders to admit and/or release inmates from the jail. Update inmate record upon receipt of case dispositions or court order; enter warrants; maintain inmate data, charge status and/or disposition in odyssey; validate GCIC/NCIC warrant entries; modify and cancel warrants on GCIC/NCIC and in odyssey; Log and disseminate GCIC/NCIC sensitive information to authorized personnel and/or other law enforcement agencies; Monitor GCIC/NCIC Computer Terminal; Prepares Calendars for the next day court transport. Clears/removes all invalid warrants entry from the GCIC/NCIC; conduct Criminal History background investigations via GCIC/NCIC computer terminals. Perform customer service functions in person, by telephone, by email, or by mail; respond to routine questions and complaints; research problems and initiate problem resolution; refer complex complaints/problems to appropriate personnel. Processes a variety of documentation associated with department operations within designated timeframe and adherence to established procedures. Operate or use various equipment and supplies in order to complete work assignments; operate a personal computer to enter, retrieve, review or modify data, utilizing word processing, spreadsheet, database, presentation, internet, e-mail, or other systems and software; and operates general office equipment as necessary to complete essential functions.

Additional Functions

Performs other related duties as required.

Performance Aptitudes

Data Utilization

Requires the ability to evaluate, audit, deduce, and/or assess data using established criteria. Includes exercising discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.

Human Interaction

Requires the ability to provide guidance, assistance, and/or interpretation to others regarding the application of procedures and standards to specific situations.

Equipment, Machinery, Tools, and Materials Utilization

Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude

Requires the ability to utilize a wide variety of reference and descriptive data and information.

Mathematical Aptitude

Requires the ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret graphs.

Functional Reasoning

Requires the ability to carry out instructions furnished in written, oral, or diagrammatic form. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.

Situational Reasoning

Requires the ability to exercise judgment, decisiveness and creativity in situations involving a variety of generally pre-defined duties which are often characterized by frequent change.

It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.

01

The answers you provide to the supplemental questions will be used to determine if you meet the minimum qualifications for this position. Your responses pertaining to specific work experience and education must be clearly shown in the areas for work history and education on your application. Your application must be completed in full before it is submitted. Please review all applications for accuracy and make all corrections before submittal because errors can result in not meeting the minimum qualifications. We do not accept additional information after your application has been received by the Human Resoruces Management Department. Do you accept these conditions?

• Yes
• No

02

What is your highest level of education completed?

• High School Diploma or G.E.D. Equivalent
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate's Degree
• None of the Above

03

If you have received some college credits related to this position, but DID NOT receive your degree, how many college credits did you earn?

• 0 - 29 Semester Hours
• 30 - 59 Semester Hours
• 60 - 89 Semester Hours
• 90 -119 Semester Hours
• 0 - 44 Quarter Hours
• 45 - 89 Quarter Hours
• 90 - 134 Quarter Hours
• 135 - 179 Quarter Hours
• Does not Apply

04

Select the option that best describes your months/years of clerical or customer service experience.

• 0 to 5 months
• 6 months less than 1 year
• 1 year or more

05

This position requires Georgia Crime Information Center (GCIC) Certification; Criminal Justice Information Systems (CJIS) Network Operator Training; Security and Awareness Training. Certification must be obtained within the first 90 days of employment. Do you agree to this?

• Yes
• No

06

If applicable, please describe your data entry experience (do not type "see resume.")

07

Are you a current employee with Fulton County Government?

• Yes
• No
• Required Question