Crew Trainer: Lead, Train & Elevate Guest Experience

5650 Western Avenue McDonald's; Knoxville (TN); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement

Training and advancement

Employee discounts

Free meals

Medical and dental insurance

Job summary

McDonald’s is hiring crew members in Knoxville, TN. This role offers flexible scheduling across breakfast, lunch, late nights and weekends, with opportunities to learn, earn, and grow in a fast-paced restaurant.

You’ll focus on guest experience, food preparation, cleanliness, teamwork, and on-the-job training that helps you develop hospitality skills and advance within the restaurant.

Qualifications

• Humble, hospitable demeanor.
• Passion for helping guests and team members.
• Desire to learn and grow within the restaurant.
• Strong communication and guest-need anticipation.

Responsibilities

• Check in with guests and ensure they enjoy their visit.
• Prepare and present food to standard.
• Maintain a welcoming, clean restaurant environment.
• Work with your team to meet goals and have fun.
• Provide positive training for crew to deliver outstanding guest experiences.
• Encourage ongoing training and learning in the restaurant.

Skills

Hospitality mindset

Guest service

Teamwork

Communication

Job description

McDonald’s is hiring crew members in Knoxville, TN. This role offers flexible scheduling across breakfast, lunch, late nights and weekends, with opportunities to learn, earn, and grow in a fast-paced restaurant.

You’ll focus on guest experience, food preparation, cleanliness, teamwork, and on-the-job training that helps you develop hospitality skills and advance within the restaurant.