Crew Trainer: Lead, Inspire & Elevate Guest Experience

Harri; Arcata (CA); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Flexible scheduling

Paid sick leave

Tuition reimbursement and/or education

Training and advancement opportunities

Employee discounts

Free meals at work

Medical and dental insurance

Job summary

Harri in Arcata, CA is hiring to lead guest experience and support a welcoming, clean restaurant environment. The role emphasizes teamwork, training, and a passion for serving others while maintaining high standards during breakfast, lunch, and late shifts.

You will collaborate with team members to ensure guests have an outstanding visit and opportunities to grow within a fast-paced, customer-focused setting.

Qualifications

• A humble and hospitable demeanor;
• Passion for helping and serving others (guests and fellow team members);
• A desire to learn and grow; and
• The ability to communicate effectively and anticipate guest needs

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves
• Focus on the food: Prepare and present delicious food
• Ensure a memorable visit: Help maintain a welcoming, friendly, and clean restaurant environment
• Understand that teamwork is key: Work hand in hand with your team to meet goals and most importantly, have fun!
• Inspire and Empower: Provide positive training for crew to provide an outstanding guest experience
• Never stop learning: Cultivate and encourage training and continued learning within the restaurant

Skills

Customer service

Teamwork

Communication

Hospitality

Job description

Harri in Arcata, CA is hiring to lead guest experience and support a welcoming, clean restaurant environment. The role emphasizes teamwork, training, and a passion for serving others while maintaining high standards during breakfast, lunch, and late shifts.

You will collaborate with team members to ensure guests have an outstanding visit and opportunities to grow within a fast-paced, customer-focused setting.