Crew Trainer & Customer Service Leader

Broad & Allegheny McDonald's

Philadelphia (Philadelphia County)

On-site

USD 17,000 - 21,000

Full time

14 days+

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Benefits offered by this job

Paid Time Off
Weekly Pay
Service Awards
Free Employee Meal Plan
Medical, Dental & Vision
Archways to Opportunity

Job summary

McDonald's is seeking a Crew Trainer to join our team in Philadelphia. You will greet customers cheerfully, take orders, and operate the register, just like a crew member, while mentoring new teammates across stations.

The role includes preparing and grilling World Famous McDonald's food, maintaining cleanliness, stocking supplies, and leading by example to ensure fast, friendly service in a busy restaurant environment. Training and coaching are core parts of the job.

Qualifications

  • Ability to Read and Write
  • Possess Basic Computer Knowledge
  • Ability to count money and accurately give change
  • Have a positive attitude
  • Ability to work well in a fast-paced environment
  • Work as a member of a team
  • Manage Time effectively
  • Must be 16 years of Age with at least a 9th Grade education

Responsibilities

  • Greeting customers with a smile
  • Take accurate food orders
  • Properly preparing all of McDonald's World Famous food
  • Continually monitor Restaurant Cleanliness
  • Ensuring items are well stocked
  • Ability to Train and mentor new crew members
  • Communicate clearly and effectively
  • Lead by example

Skills

Read and Write
Basic Computer Knowledge
Money Handling
Positive Attitude
Team Player
Time Management
Fast-Paced

Education

9th Grade education

Job description

McDonald's is seeking a Crew Trainer to join our team in Philadelphia. You will greet customers cheerfully, take orders, and operate the register, just like a crew member, while mentoring new teammates across stations.

The role includes preparing and grilling World Famous McDonald's food, maintaining cleanliness, stocking supplies, and leading by example to ensure fast, friendly service in a busy restaurant environment. Training and coaching are core parts of the job.

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