Crew Member (Defy)

skyzone; Cincinnati (OH); On-site; USD 15,000 - 21,000; Part time

Job summary

Sky Zone Cincinnati is seeking Crew Members to join our team across all departments in part-time roles. You will work with park members, guests, and colleagues to deliver a friendly and memorable experience while helping maintain a safe, clean environment.

Roles include Court Monitor, Café Associate, Party Host, Front Desk Membership Sale, and Team Leader; all require flexibility, excellent communication, and the ability to lift up to 20 pounds.

Qualifications

• Must be 16+ years old (18+ for Team Leads)
• Comfortable in environments with large groups of people
• Able to work a flexible schedule during park hours (evenings, weekends, holidays)
• Previous experience in high-volume, customer-facing role is ideal but not required
• Customer service or sales experience is a bonus
• Able to sit, stand, and move around the park for long periods
• Able to lift a minimum of 20 pounds

Responsibilities

• Provide friendly, memorable customer service to park guests
• Support park operations and safety as needed

Skills

Age requirement

Customer interaction

Flexible schedule

Experience in high-volume

Customer service/sales

Mobility & lifting

Job description

Defy is looking for Crew Members to join our team across all departments! If you enjoy a fun and dynamic environment where play is our profession, for any of the following part-time positions:

• Court Monitor (Safety Crew)
• Café Associate
• Party Host
• Front Desk Membership Sale
• Team Leader

All positions require working closely with park members, guests, and colleagues. It is expected that all potential employees are committed to providing a friendly and memorable customer experience while maintaining a safe, healthy, and clean environment. Compensation and specific job duties will be outlined during the interview process pending your interest and Park needs.

Your application is required to be considered but we understand if you don’t currently have work experience.

QUALIFICATIONS FOR ALL SKY ZONE POSITIONS:

• Must be 16 years of age or older. (18+ for Team Leads)
• Comfortable in an environment where you engage with large groups of people is essential to your success.
• Able to work a flexible schedule during park operational hours. This can include normal business hours, evenings, weekends, and some holidays.
• Previous experience in a high volume, customer facing role (in an industry like entertainment, retail, service, fitness, etc.), is ideal but not required.
• Customer service or sales experience are considered a bonus.
• Able to sit, stand, and move around the park for long periods of time.
• Able to lift a minimum of 20 pounds.

Compensation: $13/hr. based on qualifications and experience.

Sky Zone is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.