Crew Member

Ontario Trillium Foundation; Smyrna (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Tropical Smoothie Cafe in Smyrna, TN is seeking Crew Members to join a fast-paced, upbeat team. You will interact with customers and teammates using Tropitude, ensuring hospitality at every visit.

You’ll prepare ingredients, assemble fresh foods and smoothies, and maintain cleanliness and safety throughout the cafe. You'll also handle register duties, process orders, and manage cash with accuracy, while following brand standards and uniform policies.

Qualifications

• Legally able to work within state and federal guidelines.

Responsibilities

• Interacts with crew members and customers using Tropitude, creating a positive atmosphere.
• Delivers unparalleled hospitality to each customer.
• Prepares ingredients for food and smoothies.
• Assembles and serves fresh food and smoothies to standards.
• Uses sanitation practices to handle and prepare food.
• Sets up and monitors work stations.
• Cleans and organises kitchen, dining area, restrooms and cafe areas.
• Operates the register, takes orders, handles cash, and manages the drawer.
• Follows all safety and security policies.
• Performs additional tasks to run the cafe.

Job description

SUMMARY OF RESPONSIBILITIES

At Tropical Smoothie Café, we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! Our Crew Members are key to delivering on this promise which is driven by our four values: Solid Relationships, Playing to Win, Creative Spirit, and Living Better. If you are Smart, have Integrity, Drive, and Enthusiasm, you would be a great Tropical Smoothie Café Crew Member.

ESSENTIAL FUNCTIONS

• Interacts with crew members and customers using ‘Tropitude’ (Tropitude is our “mojo” and what makes Tropical Smoothie Café fun and different. It means having energy and creating a positive atmosphere.)
• Delivers ‘Unparalleled Hospitality’ to each customer that visits our café.
• Prepares ingredients for our food and smoothies.
• Assembles and serves fresh food and smoothies prepared to Tropical Smoothie Cafes’ standards.
• Uses our sanitation practices to handle and prepare food.
• Sets up and monitors food and smoothie work stations.
• Cleans and organizes kitchen, workstations, dining room, restrooms, and any other areas in the cafe.
• Follows the steps to operate the register including taking customer orders, accurately handling cash, and being responsible for the drawer.
• Follows all safety and security policies set by the brand.
• Performs any additional tasks necessary to run the cafe.

REQUIRED EXPERIENCE

• Legally able to work within the State and Federal guidelines.

PHYSICAL REQUIREMENTS

• Continuous standing and walking throughout the duration of each shift.
• Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice, or taking out trash.
• Constant face-to-face interactions with crew members and customers.
• Safely navigate in a fast-paced cafe environment.
• Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• Most shifts are between four and eight hours, but this may vary.
• Crew Members can expect to have some early mornings, late evenings, weekend, and/or holiday hours.
• Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• Fun, fast paced, upbeat environment with no fryers!