Crew Member

Cascade Summit Group; Orlando (FL); On-site; USD 35,000 - 46,000; Full time

Job summary

Cascade Summit Group in Orlando, FL is seeking a Crew Member to guide guests on outdoor excursions, ensure safety, and support equipment setup and coordination. The role emphasizes customer service and teamwork in a dynamic outdoor environment.

Ideal candidates have a high school diploma or equivalent, are comfortable with data entry and basic admin duties, and can adapt to varying weather and travel needs. Passion for the outdoors and teamwork are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in data entry and customer service preferred.
• Basic administrative duties may be needed.
• Comfort with outdoor environments and physical tasks.

Responsibilities

• Guide guests on outdoor excursions.
• Assist with equipment setup and maintenance.
• Provide excellent customer service.
• Support planning and organizing events as needed.

Skills

Customer service

Teamwork

Data entry

Administrative duties

Outdoor enthusiasm

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Cascade Summit Group, a renowned outdoor adventure company based in Orlando, FL, is seeking a passionate Crew Member.

As a Crew Member, you'll guide guests on outdoor excursions, ensuring safety and enjoyment. You'll also assist with equipment setup, maintenance, and customer service tasks.

You'll work in a dynamic, team-oriented environment in Orlando, FL. Our workplace is lively, energetic, and focused on collaboration and providing exceptional guest experiences.

The annual salary range for this position is between $35,000 and $45,746, with the exact amount typically determined by factors such as experience, education, and performance. While the role does not specify additional benefits, it is common for such positions to offer health insurance, retirement plans, and possibly other perks depending on the employer. The job requires a high school diploma or equivalent, and candidates should be comfortable with tasks such as data entry, customer service, and basic administrative duties. The workplace is typically an office environment, and the employee may be required to use standard office software like Microsoft Office Suite. The position may also involve some travel, depending on the specific needs of the company.

To succeed, you should have a genuine passion for the outdoors and excellent customer service skills. Previous experience is a plus, but enthusiasm and a willingness to learn are most important. You should be comfortable working in a team and handling physical demands.

This role involves planning and organizing outdoor events, activities, and experiences for clients, which may include setting up equipment, coordinating with vendors, and ensuring the safety and enjoyment of participants. You'll need to be comfortable working in various outdoor environments, from parks and beaches to mountains and forests, and be prepared to adapt to different weather conditions. The position requires strong organizational skills, attention to detail, and the ability to work well under pressure. Previous experience in event planning, outdoor recreation, or a related field is a plus, and you'll need to have a valid driver's license and reliable transportation. The position is open until filled.

• Guiding guests on outdoor excursions
• assisting with equipment setup and maintenance
• providing excellent customer servicePassion for the outdoors
• commitment to providing excellent customer service
• previous experience in a similar role is a plus
• comfortable working in a team environment
• ability to handle the physical demands of the job