Crew Member

Vitality Bowls; Mill Valley (CA); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

50% off all food while working

15% family discount

Flexible schedule

Career advancement Opportunities

Professional reference and letters

Job summary

Vitality Bowls in Mill Valley, CA is seeking friendly team members who thrive in a fast-paced, team-driven environment. You will greet guests, take orders, handle payments, and help prep and serve our healthy bowls with accuracy and care.

This role emphasizes excellent customer service, reliability, and a willingness to learn the menu and sanitation standards. You’ll join a supportive team committed to growth, friendly leadership, and providing a great guest experience every day.

Qualifications

• Provide friendly, 5-star customer service and communicate clearly to guests.
• Maintain cleanliness of the kitchen, lobby, and outdoor areas.
• Able to take orders, answer phones, and process payments accurately.

Responsibilities

• Assist guests, ring up orders, and take calls.
• Follow recipes and prepare all food in a sanitary manner.
• Keep the store stocked, organized, and clean at all times.

Skills

Customer service

POS system

Cash handling

Communication

Team player

Tools

POS terminal

Job description

• You are committed to providing 5-star customer service.
• You believe food should look good and taste good.
• You enjoy working in a fast-paced environment.
• You love to collaborate and communicate and love sharing and receiving feedback.
• You want to join a high-performing team environment.
• You enjoy change and want opportunities to develop and grow.
• You are self-motivated to improve.
• 50% off all food while working
• 15% family discount
• Flexible schedule
• Career Advancement Opportunities
• Professional reference and recommendation letters available
• Memorize training material and be able to explain the health benefits of the ingredients and the food to customers in an upbeat and informative manner
• Keep the kitchen, front lobby, and outside area clean at all times
• Have excellent customer service, including being positive, extremely polite, and informative to customers, as well as giving accurate wait times
• Assist and ring up guests, answer phone calls, and take orders over the phone
• Have a thorough knowledge of the food and recipes. Must be able to follow recipes and prepare all food in a timely and sanitary manner
• Prep food according to proper procedures
• Put away deliveries and keep everything organized
• Wash dishes and put them away properly
• Communicate with team members to ensure that all orders are made correctly and timely
• Communicate with managers about the schedule, informing them in a timely manner of days off needed
• Show up on time and take all necessary breaks for the appropriate length of time
• Complete all opening and closing duties
• Perform additional tasks requested by manager
• Follow sanitation guidelines
• Stock and rotate food
• Adhere to safety procedures
• Practice cost-cutting measures
• Pitch in and work as a team
• Track food quality
• Become food certified or willing to follow the necessary steps to become food certified
• Must be able to handle a POS system, and cash and credit cards
• Follow health, sanitary, and safety requirements
• Must be able to stand for long periods of time, occasionally lift heavy boxes, move quickly, and have a sense of urgency
• Maintain a clean and work-appropriate personal appearance
• Have a positive attitude!
• Be a team player

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards And Expectations

Be Friendly and Fast

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The 'One Team' Theme

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride In Your Work

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.