Crew Member

Baskin-Robbins; Madison (GA); On-site; USD 15,000 - 21,000; Part time

Job summary

Baskin-Robbins in Madison, GA is seeking a Crew Member to join our franchise team. You will contribute to a welcoming guest experience, assist with beverage and dessert preparation, and support daily operations on shift.

This role emphasizes teamwork, cash handling, and adherence to brand standards. Minimum age is 16; training is provided, and punctuality and reliability are valued in a fast-paced environment.

Qualifications

• Must be fluent in English (speaking and reading).
• Capable of counting money and making change accurately.
• Able to operate restaurant equipment and adhere to safety procedures.

Responsibilities

• Team environment: communicate respectfully and be accountable for shift responsibilities.
• Deliver great guest experiences and maintain brand standards for food and cleanliness.
• Support cash handling, following procedures and safety policies.

Skills

Fluent English (spoken/written)

Cash handling & making change

Restaurant equipment operation

Job description

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

The Baskin-Robbins trademarks, logos and designs are trademarks of BR IP Holder, LLC. Used under license.

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include:

Team Environment- Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time.

Operations Excellence for Guest Satisfaction- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members.

Profitability- Effectively execute restaurant standards and marketing initiatives. Prepare all products following appropriate recipes and procedures. Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security. Comply with all restaurant, Brand, and franchisee policies.

Qualifications:

Skills

• Must be able to fluently speak/read English
• Capable of counting money and making change
• Able to operate restaurant equipment (minimum age requirements may apply)

Required Competencies

• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.

Additional Info:

Minimum Age

16+ years old