Crew Member

Firehouse Subs; Holly Springs (NC); On-site; USD 17,000 - 19,000; Part time

Job summary

Firehouse Subs in Holly Springs, NC is seeking a part-time Team Member who will be the face of the brand, delivering an exceptional customer experience. You will greet customers, assist with orders, operate the register, and help maintain a clean, safe restaurant environment.

This role requires basic computer skills and the ability to stand and move throughout the shift, with a focus on teamwork and reliable service to guests in a fast-casual setting.

Qualifications

• Customer service experience and a friendly, professional demeanor.
• Ability to stand, move, and be on your feet during shifts.
• Basic computer skills and familiarity with a register system.

Responsibilities

• Greet and assist customers with a positive, courteous attitude.
• Operate the cash register and handle transactions following policies.
• Maintain clean, organized workspaces and dining areas.
• Follow food safety, security, and store operation guidelines.
• Help with general store tasks and food preparation equipment as needed.

Skills

Customer service

Cash handling

Cash register

Microsoft Office

Team player

Tools

POS system

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.