Crew Member

Firehouse Subs; Wake Forest (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Firehouse Subs is seeking a part-time Team Member to be the friendly face of the store, delivering great sandwiches and outstanding guest experiences. You will greet customers, operate the register, and help maintain a clean, safe, and welcoming environment.

The role emphasizes teamwork, adherence to food safety guidelines, and delivering an exceptional customer and store experience. Candidates should be able to stand, bend, and be active during shifts in a fast-paced setting.

Qualifications

• Part-time availability required.
• Customer-first attitude and focus on delivering great guest experiences.
• Able to operate a cash register and handle cash transactions.

Responsibilities

• Greet and assist every customer with a smile and eye contact.
• Deliver exceptional customer and store experience and maintain service standards.
• Operate the cash register and process transactions.
• Keep the store clean and organized, including small wares and merchandise.
• Support store operations and adhere to food safety guidelines.

Skills

Customer service

Teamwork

Cash handling

Food safety

Tools

Microsoft Office

POS system

Job description

We are looking for the next ROCK STAR to join our family at Firehouse Subs!!! Part-time positions are available. A Team Member must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs. Real people serving awesome sandwiches to real people.

Essential Functions include:

• Responsible for customer product and service standards
• Foster an environment of team work
• Responsible for delivering an exceptional customer and store experience
• Greet and thank every customer with a smile and eye contact
• Execute quality store operations
• Clean store, small wares, merchandise and physical plant as necessary
• Must be able to operate food preparation machinery
• Adhere to all food, safety and security guidelines
• Must be able to operate cash register and handle cash transactions while adhering to all cash handling policies

Additional Requirements:

• Computer skills including some Microsoft software and register skills
• Ability to stand, bend, reach and scoop through-out assigned shift
• Ability to be mobile in walk-in refrigerator and freezer with temperatures ranging from 40° F to -10° F

Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.