Crew Member

Ontario Trillium Foundation; Highland Park (MI); On-site; USD 12,000 - 15,000; Full time

Job summary

Ontario Trillium Foundation is hiring a Crew Member in Highland Park, Michigan. This position involves preparing high-quality food products, delivering excellent customer service per established guidelines, and maintaining the cleanliness of workstations. Crew Members play a key role in the restaurant's success by following policies and procedures. Physical abilities to lift and stand for extended periods are required, and work hours are based on business needs. Qualifications include a commitment to quality and safety standards.

Qualifications

• Ability to perform physical tasks including lifting, squatting, and standing for long periods.
• Good customer service skills following established standards.

Responsibilities

• Serve customers following established service standards.
• Prepare high-quality products following specific recipes.
• Maintain cleanliness and organization of work stations.
• Practice safety and security procedures per company handbook.

Job description

The Crew Member works productively as part of the restaurant team and performs his or her job responsibilities in such a way that all products the Crew Member makes are of high quality and the customers the Crew Member serves are satisfied.

This position requires physical work such as lifting, squatting, and standing up for long periods of time on any given day. The manager will review the essential job functions, which are normally defined as the fundamental activities conducted on a daily or regular basis that will affect the success of the restaurant.

Crew Members will be scheduled according to Little Caesars business needs and therefore no guarantee of hours can be made.

• Serves customers according to the Ten Customer Service Standards, the Five Priority Guidelines, the Remedy Process, and the Telephone and Front Counter procedures
• Prepares high quality products consistently by following Little Caesars® recipes, specifications and procedures as described in the CARDS materials, cashier certification program and as shown on the station job helpers
• Displays the proper image as outlined in the Little Caesars employee handbook and/or as directed by the management staff
• Cleans and organizes work stations and other assigned areas to help maintain the standards for restaurant image as outlined in the Little Caesars employee handbook
• Practices safety and security procedures as defined in the Little Caesars Employee Handbook and recommended or required by government agencies
• Follows Little Caesars policies, procedures, and standards of conduct as outlined in the Employee Handbook and as directed by management