Crew Member

Primerica; Fort Washington (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Primerica is seeking Crew Members for a full-time, on-site position in Fort Washington, MD. You will support daily branch operations by assisting clients, scheduling appointments, and directing them to financial representatives.

This role involves handling calls, front-desk duties, and processing routine paperwork to maintain a welcoming, efficient office environment. The position emphasizes collaboration with staff and representatives to deliver client-focused service and contribute to smooth

Qualifications

• Strong customer service and client support skills.
• Organizational and administrative abilities, including basic data entry.
• Teamwork and collaboration skills with reliable work ethic.
• Basic computer literacy and familiarity with email, office applications.

Responsibilities

• Greet clients and assist with basic inquiries.
• Schedule appointments and direct clients to appropriate financial representatives.
• Handle phone calls and front-desk reception.
• Process routine paperwork and maintain accurate records.
• Support meetings and prepare client materials as needed.

Skills

Customer service

Organizational skills

Teamwork

Computer literacy

Tools

Microsoft Office

Job description

Company Description

Primerica is a leading provider of financial products and services in North America, headquartered in Duluth, GA. The company’s 2,800+ corporate employees support more than 151,000 licensed independent representatives who deliver financial education and offer solutions to clients. Founded nearly five decades ago, Primerica is publicly traded on the New York Stock Exchange under the symbol "PRI," providing stability and long-term career potential. Primerica focuses on serving middle-income families through products such as term life insurance, mutual funds, annuities, managed investments, and mortgages. The company also offers entrepreneurial-minded individuals the chance to build their own financial services business, creating growth opportunities for team members who are interested in advancement.

Role Description

The Crew Member role at Primerica is a full-time, on-site position based in Fort Washington, MD. Crew Members support daily branch operations by assisting clients with basic inquiries, scheduling appointments, and directing them to appropriate financial representatives. This role includes handling phone calls and front-desk reception, processing routine paperwork, maintaining accurate records, and helping ensure a welcoming and efficient office environment. Crew Members may support team projects, assist with meeting preparation, and help distribute client materials. The position requires consistent collaboration with other staff and representatives to deliver organized, responsive, and client-focused service.

Qualifications

• Strong customer service and client support skills, with the ability to communicate clearly and professionally.
• Organizational and administrative abilities, including basic data entry, filing, and document handling.
• Teamwork and collaboration skills, with a reliable work ethic and willingness to assist across functions.
• Basic computer literacy, including familiarity with email, office applications, and online systems.
• Ability to work on-site full time in Fort Washington, MD, with consistent punctuality and attendance.
• Prior experience in office, retail, or service environments is beneficial but not required.
• Interest in the financial services field and willingness to learn company processes and products.