Crew Member

Dunkin'; Exton (PA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Employee discounts

Health benefits

Career growth

Job summary

Dunkin' Crew Members are at the heart of our restaurants, delivering fast, friendly service and great experiences to guests. This role emphasizes teamwork, reliability, and a positive attitude in a high-energy setting.

You'll follow brand standards, prepare beverages and food, and assist with dine-in, takeout, and drive-thru orders. This position offers opportunities for growth within the franchisee network and ongoing training.

Qualifications

• Ability to speak and read English fluently.
• Basic math skills for handling cash and making change.
• Ability to operate restaurant equipment and follow safety procedures.
• Guest-focused mindset with a positive attitude and reliability.
• Willingness to work as part of a team and provide friendly service.

Responsibilities

• Follow brand standards, recipes, and food safety procedures.
• Prepare food and beverages quickly and accurately.
• Assemble and package orders for dine-in, takeout, and drive-thru guests.
• Take orders and handle payments at the front counter or drive-thru where applicable.
• Deliver outstanding guest service with a positive attitude.
• Keep workstations, equipment, and guest areas clean and organized.
• Stock and organize inventory and refrigerated areas.
• Communicate clearly with managers and teammates.

Skills

English fluency

Cash handling

Team player

Food service

Job description

Crew Members at Dunkin' are the heart of our restaurants and the reason guests come back every day. This role goes beyond taking orders or making drinks — it’s about delivering fast, friendly service and creating great experiences.

You’ll work in a high-energy, team-focused environment where effort is noticed, reliability matters, and growth is real. Many of our leaders began as Crew Members , and we actively promote from within!

Why You’ll Love Working With Us

• A friendly, team-oriented workplace where everyone’s contributions matter
• Opportunities to learn new skills and grow within the company
• A fast-paced, positive environment where no two days are the same
• Leadership that values respect, teamwork, and great service

What You’ll Do

• Follow brand standards, recipes, and food safety procedures
• Prepare food and beverages quickly and accurately
• Assemble and package orders for dine-in, takeout, and drive-thru guests
• Take orders and handle payments at the front counter or drive-thru (as applicable)
• Deliver outstanding guest service with a positive attitude
• Keep workstations, equipment, and guest areas clean and organized
• Stock and organize inventory and refrigerated areas
• Communicate clearly with managers and teammates

What We’re Looking For

• Ability to speak and read English fluently
• Basic math skills for handling cash and making change
• Ability to operate restaurant equipment (minimum age requirements may apply)
• A guest-focused mindset with a friendly, can-do attitude
• Reliability and a willingness to work as part of a team
• Competitive hourly pay
• Employee discounts on food and beverages, including drinks during shifts
• Employer-contributed medical, dental, and vision benefit options are available for eligible full-time employees
• A benefits structure designed to support long-term stability and growth

This position is a great fit for:

• Candidates returning to the workforce
• Applicants with gaps in their resumes
• Individuals without a college diploma

About the Franchisee

You are applying to work with a Dunkin’ / Baskin-Robbins franchisee, not Dunkin’ Brands, Inc. Franchisees are independent business owners responsible for their own employees, wages, and benefits. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. People Capital Group LLC. The Dunkin' trademarks, logos and designs are trademarks of DD IP Holder LLC. Used under license.