Crew Member

Baskin Robbins; Decatur (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

Baskin Robbins is seeking a Crew Member to provide exceptional customer service in a fast-paced team environment. Responsibilities include ensuring guest satisfaction, adhering to operational excellence, and following brand standards. Candidates should be fluent in English, capable of handling cash, and must meet minimum age requirements.

Qualifications

• Must be able to speak/read English fluently.
• Capable of counting money and making change.
• Able to operate restaurant equipment.

Responsibilities

• Communicate appropriately with team members and prioritize guest needs.
• Resolve problems promptly and maintain cleanliness.
• Follow restaurant standards and handle cash and safety procedures.

Skills

Communication

Customer Service

Problem Solving

Job description

Join to apply for the Crew Member role at Baskin Robbins.

This Dunkin' Donuts/Baskin-Robbins restaurant is independently owned and operated under a franchise granted by DD Franchising LLC and BR Franchising LLC, respectively.

You are applying for work with a franchisee of Dunkin' Donuts/Baskin-Robbins, not Dunkin' Brands, Inc. or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are responsible for their own employees and set their own wages and benefits.

The Dunkin' Donuts and Baskin-Robbins trademarks, logos, and designs are trademarks of DD IP Holder, LLC and BR IP Holder, LLC respectively, used under license.

Responsibilities include:

1. Team Environment: Communicate appropriately with team members, treat others fairly, respond positively to feedback, hold yourself accountable, adhere to schedule, and arrive on time.
2. Operations Excellence for Guest Satisfaction: Prioritize guest needs, resolve problems promptly, follow brand standards, maintain cleanliness, and complete required training.
3. Profitability: Follow restaurant standards, prepare products correctly, handle cash and safety procedures, and comply with policies.

Qualifications:

• Must be able to speak/read English fluently.
• Capable of counting money and making change.
• Able to operate restaurant equipment (minimum age requirements may apply).

Required Competencies:

• Guest Focus: Anticipate and exceed guest expectations.
• Passion for Results: Set targets and deliver commitments.
• Problem Solving and Decision Making: Make good decisions based on analysis and experience.

Additional Info:

• Minimum age: 16+ years old.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Restaurants

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