Crew Member

Baskin Robbins; Chester Springs (PA); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a vibrant team at a well-known ice cream franchise where you will deliver exceptional guest experiences. As a Crew Member, you will play a vital role in ensuring that every customer leaves with a smile. This position offers the chance to develop important skills such as communication, teamwork, and time management while working in a fun and fast-paced environment. With opportunities for growth and advancement, you can build lasting relationships and make a significant impact in a place where quality and value are paramount. If you're ready to bring joy to guests and thrive in a supportive team, this is the perfect opportunity for you.

Qualifications

• Strong communication and customer service skills are essential.
• Teamwork and time management abilities are important.

Responsibilities

• Ensure guest satisfaction and respond to their needs promptly.
• Maintain cleanliness and adhere to brand standards.

Skills

Communication Skills

Customer Service

Teamwork

Time Management

Education

High School Diploma or equivalent

Job description

Baskin-Robbins | Chester Springs, PA 19425

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Crew Members are responsible for delivering great guest experiences.

Responsibilities Include

• Communicate appropriately with fellow team members, treating others fairly and with respect.
• Respond positively to feedback and direction given.
• Hold themselves accountable for their responsibilities on their shift.
• Adhere to schedule and arrive ready to work on time.
• Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
• Respond to specific guest needs and resolve problems with a sense of urgency.
• Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
• Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
• Complete all required training and support the training of other team members.
• Effectively execute restaurant standards and marketing initiatives.
• Prepare all products following appropriate recipes and procedures.
• Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
• Comply with all restaurant, Brand, and franchisee policies.

We love to promote from within! Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.