CREW MEMBER

ADP; Charleston (WV); On-site; USD 21,000 - 28,000; Full time

Job summary

ADP in Charleston, WV is seeking a Crew Member to deliver friendly service and support daily operations. You will greet guests, assist with menu inquiries, serve food and beverages, and help with cash handling in a clean, welcoming environment.

Ideal candidates show strong communication, teamwork, and adaptability to thrive in a fast-paced hospitality setting and contribute to a positive guest experience.

Qualifications

• Strong communication skills are essential for interacting with customers and team members effectively.
• Attention to detail is crucial when preparing food and beverages and when handling cash transactions.
• Teamwork is vital for daily operations and guest satisfaction.
• Adaptability helps you respond to changing guest needs in a fast-paced environment.
• A positive attitude enhances the overall guest experience and brand reputation.

Responsibilities

• Greet and assist customers in a friendly and professional manner.
• Serve food and beverages according to established standards.
• Maintain cleanliness and organization of the store, including dining and service areas.
• Handle cash transactions accurately and efficiently.
• Assist in inventory management and restocking of supplies as needed.
• Prepare food and beverages according to established standards.
• Maintain cleanliness and organization of the store, including stockroom/coolers and service areas.
• Assist in inventory management and restocking of supplies as needed.

Skills

Communication

Customer service

Teamwork

Attention to detail

Flexibility

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Charlestown, WV, US

About the Role

As a Crew Member at our store, you will play a vital role in delivering exceptional customer service and ensuring a positive experience for all guests. Your primary responsibility will be to assist customers with their needs, providing them with accurate information about our menu and any other questions they might have. You will work collaboratively with your team to maintain a clean and welcoming environment, which is essential for customer satisfaction. Additionally, you will be involved in various operational tasks, including food preparation, cash handling, and inventory management. Ultimately, your contributions will help foster a friendly atmosphere that encourages repeat visits and enhances our brand reputation in the hospitality industry.

Responsibilities (Front Line)

• Greet and assist customers in a friendly and professional manner.
• Serve food and beverages according to established standards.
• Maintain cleanliness and organization of the store, including dining and service areas.
• Handle cash transactions accurately and efficiently.
• Assist in inventory management and restocking of supplies as needed.
• Prepare food and beverages according to established standards.
• Maintain cleanliness and organization of the store, including stockroom/coolers and service areas.
• Assist in inventory management and restocking of supplies as needed.

Skills

Strong communication skills are essential for interacting with customers and team members effectively, ensuring that all inquiries are addressed promptly. Attention to detail is crucial when preparing food and beverages, as well as when handling cash transactions to minimize errors. Teamwork skills will be utilized daily as you collaborate with colleagues to maintain a smooth operation and provide excellent service. Adaptability is important in this fast-paced environment, allowing you to respond to changing customer needs and priorities. Lastly, a positive attitude will enhance the overall customer experience, making guests feel valued and welcomed.