Crew Leader & Junk Removal Driver

Junkluggers FranServe, Inc.; Concord, Northern (CA, KY); Hybrid; USD 25,000 - 30,000; Part time

Benefits offered by this job

Performance bonus

Employee discounts

Flexible schedule

Uniforms provided

Advancement opportunities

Training & development

Competitive pay

Team environment

Paid training

Eco-friendly mission

Job summary

The Junkluggers of Walnut Creek and Lamorinda is hiring for a Part Time Junk Removal Driver/Customer Service role in Concord, CA. You will assist customers downsizing, provide friendly service, and learn skills applicable to future careers in logistics, project management, and sales.

Responsibilities include safe vehicle operation, loading/unloading items, and supporting in-field marketing while delivering 100% customer satisfaction. Training provided; CDL not required.

Qualifications

• Customer-facing role required.
• Positive can-do attitude.
• Safety-first mindset.
• Ability to learn and use technology in the field.
• Ability to problem solve on the fly.
• Must have a valid driver's license and clean driving record.
• Requires reliable mobile phone.

Responsibilities

• Provide knock-your-socks-off service to customers.
• Greet and educate customers on services.
• Operate vehicle safely (No CDL needed; training provided).
• Safely load and transport items and complete job tickets.
• Coordinate with partners for donations, recycling, and disposal.
• Assist in in-field marketing and route optimization.
• Maintain daily truck inspections and supplies.

Skills

Customer service

Communication

Safety-minded

Tech-savvy

Problem solving

English fluent

Driver's license

Phone required

Punctual

Job description

Benefits:

• Bonus based on performance
• Employee discounts
• Flexible schedule
• Free uniforms
• Opportunity for advancement
• Training & development
• Competitive salary

Benefits/Perks

• Team environment
• Career advancement opportunities
• Flexible schedule
• Employee discount
• Paid training
• Performance-based tips and incentives
• Eco-friendly mission fueled by giving back to our community
• Company swag

Job Summary

In order to be a successful driver and junk removal specialist, you will need to be ready to put a smile on our customers' faces by providing exceptional customer service. On any given day, you will be helping people in our community who are downsizing, dealing with loss of a loved one, feeling overwhelmed to part with sentimental items they no longer need, and so much more. You will need to be empathetic to every customer, every time.

At Junkluggers, you will learn a variety of skills that can translate to almost any field you endeavor to choose. This job exposes you to critical and applicable life and business skills which apply to your future/ongoing careers. Some of the skills you will learn include:

• Sales Skills
• Project Management
• Critical Thinking and Problem-solving
• Logistics and Scheduling
• How to tackle challenges with a good mindset

What You'll Do

You will learn how to become a true Junklugger and that starts with looking, acting and being friendly - starting with the uniform, and continuing with your attitude. Educate clients about our value prior to giving an estimate, ensuring 100% satisfaction. SAFELY operate the removal of items and truck at all times. Make sure all daily truck inspections are performed (tire pressure, oil, equipment, etc). Make sure truck has enough supplies, safety equipment and marketing material. Help with in-field marketing.

Responsibilities

• Treat team members and customers with care and respect by providing knock-your-socks-off service.
• Greet and educate customers on our services to demonstrate our value.
• Operate company vehicle safely (No CDL needed. Training provided.) and follow all traffic laws. Immediately report any incident or accident.
• Safely sort, load, transport, and unload customer’s unwanted items.
• Work with community donation, recycling, and disposal partners to dispose of items the green way and at the lowest cost.
• Prepare accurate job estimates, effectively negotiate with customers, and collect payment when required. Ensure data entry to the system job ticket is correct and complete.
• Become an operational decision maker to run your route efficiently and profitably (what can be donated and recycled and where, how to safely and efficiently and profitably complete a job). Meet the modified gross profit targets.
• Maintain truck and equipment with daily inspections and reporting of any observed issues. Fill out truck maintenance, fuel, and supply reports as required.
• Execute guerilla marketing tactics as directed.
• Partner with leadership to embrace, implement, and promote continuous improvement.

Qualifications

• Excellent interpersonal and communication skills – this is a customer-facing role
• Positive can-do attitude
• Safety-first mindset
• Ability to learn and use technology in the field to execute job requirements, quickly, and efficiently
• Ability to problem solve on the fly to get the job done
• Obtain and maintain a valid driver's license and an acceptable motor vehicle record (no accidents in at least 3 years)
• Supply and reliably use your own mobile phone
• Uses good judgment and decision making to ensure job is done quickly, efficiently, and profitably
• Maintains a good clean presence and is punctual
• Ability to lift 75 lbs.
• Speak English fluently

Job Type:Part Time to start

Location: Concord, CA

The Junkluggers of Walnut Creek and Lamorinda

The amount of waste that ends up in landfills on a daily basis is astronomical. We believe that a lot of this is avoidable, and with just a little attention to detail - and a lot of love for our planet, we can help reverse this growing problem.

At The Junkluggers, we do junk removal The Green Way by treating customers and their items with care, respect, and by minimizing what ends up in a landfill. Our Junkluggers family is committed to helping customers and the community each and every day. Our passion for the environment is a core piece of who we are, it's our mission and it's embedded in our company culture.