Crew Leader

AMC Entertainment; Columbus (OH); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Free movies nationwide

Free popcorn & discounts on food/drink

Flexible schedules

Career growth opportunities

EAP access

Job summary

AMC Entertainment in Columbus is seeking entry-level crew members to support guests, manage queues, and maintain a clean, safe, and welcoming theater environment. You’ll help guests with questions, refunds, and pass distribution while upholding wardrobe standards and safety protocols.

Starting pay ranges from $14.55 to $15.05 per hour, with evening and weekend shifts. No experience is required; AMC provides training, free movies, popcorn, flexible schedules, growth opportunities, and

Qualifications

• Must be at least 16 years of age.
• No experience required—we’ll teach you everything you need to know.
• Evening, weekend, and holiday availability is required.
• Be a reliable teammate and willing to complete required training.

Responsibilities

• Guide and support the crew by assigning roles, breaks, and promoting AMC Stubs memberships.
• Provide excellent service by assisting guests with questions, refunds, and pass distribution.
• Complete opening, closing, and cleanup assignments.
• Monitor line checks, food prep, inventory, and maintain a clean, stocked environment.
• Follow safety instructions for chemicals and cleaning materials.
• Assist with cash management, snack kiosks, and restocking.
• Support ticketing, marketing updates, and projection operations for eligible team members.
• Create an inclusive, welcoming environment and adhere to AMC Wardrobe standards.
• Maintain a professional, positive demeanor and follow company policies.

Skills

Guest service

Communication

Leadership

Teamwork

Job description

Why Work at AMC?

At AMC, enjoy perks that deserve a standing ovation:

• FREE movies at any AMC nationwide—yes, even the blockbuster hits!
• Daily free popcorn and discounts on food and drinks (excludes alcohol)
• Flexible schedules that fit your life
• Opportunities to learn new skills and grow your career
• Free, confidential access to the Employee Assistance Program (EAP), supporting the whole person through everyday stressors and major life moments

Compensation

AMC provides a compensation range for open positions where required. Factors that may be used to determine actual compensation may include, but are not limited to, specific skill-set, relevant experience or geographic location. The compensation range for this position may be lower or higher in different markets based on business needs.

The compensation for this position is: $14.55 - $15.05

What You’ll Be Doing

• Guide and support the crew by assigning roles, breaks, reinforcing wardrobe standards, promoting AMC Stubs memberships and products, and ensuring safety, cleanliness, and operational protocols are followed.
• Provide excellent service by assisting guests with questions, concerns, refunds, and pass distribution as needed, while ensuring a friendly, quick, and clean experience.
• Complete follow-up on opening, closing, and clean up assignments.
• Monitor line checks, hot food and back-bar assembly, and ensure all areas are stocked and clean for a seamless guest experience.
• Follow instructions on safe use of all chemicals/cleaning materials.
• Assist with cash management, including distributing banks, processing change requests, supporting timely cash drops, and restocking kiosks.
• Assist with inventory processes, including organizing the stock room, distributing to displays, and securing inventory during closing.
• Provide support with ticketing, marketing updates, maintenance needs, and crew functions, as well as projection operations (for eligible team members who meet the minimum age requirement).
• Help create an inclusive environment to ensure everyone feels welcomed, valued, and respected.
• Adherence to AMC Wardrobe 101 Standards, including black non-slip shoes, black pants, an AMC provided shirt (where applicable), and any items required by local regulations.
• Maintain a professional and positive demeanor—our team values fun, respect, and creating a welcoming atmosphere where everyone feels comfortable.
• Uphold AMC’s standards by adhering to all Company Policies and Procedures.

What We Need From You

• Must be at least 16 years of age.
• No experience is necessary—we’ll teach you everything you need to know!
• The role requires evening, weekend, and occasional holiday availability. Our theatres are open year-round, so we value flexibility during busy times.
• Be a reliable teammate by showing up on time.
• Willing to complete required training and certifications, provided by AMC.
• Friendly, outgoing personality—if you love people, this is the job for you!
• Ready to work in a fast-paced, fun environment.
• A love for movies and a passion for creating a fantastic experience for every guest.
• Strong guest service, communication, leadership, and teamwork skills.
• Ability to work independently, meet deadlines, and demonstrate competency in all crew positions.

Requirements to be performed, with or without reasonable accommodation

• Standing, walking, lifting, twisting, and bending on a frequent basis.
• Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into a dumpster or trash compactor)

AMC and its subsidiaries are committed to equal employment opportunity and complies with all applicable federal, state, and local employment laws. AMC strictly prohibits and does not tolerate discrimination and will provide equal employment opportunities to all applicants without regard to an applicant's race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, military status, veteran status, genetic information, or any other reason prohibited by applicable federal, state, and local law, regulation, or ordinance. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, promotion, discipline, compensation, benefits, and termination of employment.