Crew Lead - Water Damage Mitigation & Restoration

SERVPRO of Greater Covington and Mandeville; Mandeville (LA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Training & development

Competitive salary

Job summary

SERVPRO of Greater Covington & Mandeville is hiring a Production Technician to support water mitigation and restoration efforts on residential and commercial losses. You will lead crews, perform inspections, develop drying plans, and document job progress, ensuring safety and quality in every project.

We offer competitive pay, benefits, and opportunities for training and advancement. The role requires hands-on work, strong communication, and flexibility for emergencies, including evenings and

Qualifications

• 3+ years of experience in water mitigation/restoration preferred
• Previous lead or supervisory experience
• Strong knowledge of water damage restoration processes and drying principles
• Experience with moisture meters, air movers, dehumidifiers and monitoring equipment
• Ability to read and interpret drying documentation and job scopes
• Valid driver's license with a clean driving record
• Ability to lift 50+ pounds and perform physical restoration work
• Availability for emergency response, including evenings and weekends
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law

Responsibilities

• Lead and supervise water mitigation crews on residential and commercial loss projects
• Perform detailed inspections, moisture assessments, and damage evaluations
• Develop and execute drying plans using industry-standard equipment and procedures
• Set up, monitor and document dehumidification and drying equipment
• Complete moisture readings, daily logs, photos, and job documentation accurately
• Communicate effectively with homeowners, property managers, insurance representatives and team members
• Train and mentor technicians on proper mitigation procedures and safety practices
• Maintain job site organization, cleanliness, and compliance with company standards
• Identify additional work opportunities and communicate scope changes professionally
• Ensure projects are completed efficiently, safely, and according to industry guidelines
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.

Skills

Water mitigation

Supervisory experience

Moisture meters

Dehumidifiers

Reading drying documentation

Emergency response

Physical stamina

Job description

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Competitive salary
  
  
  

Do you love helping people through difficult situations?

Then, don’t miss your chance to join our franchise as a new Production Technician. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened."

Our franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero !

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Primary Responsibilities

• Lead and supervise water mitigation crews on residential and commercial loss projects
• Perform detailed inspections, moisture assessments, and damage evaluations
• Develop and execute drying plans using industry-standard equipment and procedures
• Set up, monitor and document dehumidification and drying equipment
• Complete moisture readings, daily logs, photos, and job documentation accurately
• Communicate effectively with homeowners, property managers, insurance representatives and team members
• Train and mentor technicians on proper mitigation procedures and safety practices
• Maintain job site organization, cleanliness, and compliance with company standards
• Identify additional work opportunities and communicate scope changes professionally
• Ensure projects are completed efficiently, safely, and according to industry guidelines
• Inventory and load the work vehicle with equipment, products, and supplies needed for each project.
• Maintain a clean and organized vehicle and clean equipment appearance.
• Prepare rooms/areas for work activities. Set up staging area and equipment for each project.
• Leave jobsite with a clean and orderly appearance.
  
  
  

Qualifications:

• 3+ years of experience in water mitigation/restoration preffered
• Previous lead or supervisory experience
• Strong knowledge of water damage restoration processes and drying principles
• Experience with moisture meters, air movers, dehumidifiers and monitoring equipment
• Ability to read and interpret drying documentation and job scopes
• Valid drivers license with a clean driving record
• Ability to lift 50+ and perform physical restoration work
• Availability for emergency response, including evenings and weekends
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law
  
  
  

What we offer:

• Competitive pay based on experience
• Opportunities for advancement
• Training and certification support
• Company vehicle/tools (if applicable)
  
  
  

Pay Rate

$22.00 - $25.00 hour based on experience, with possibility of overtime pay and increases based on merit.

SERVPRO® of Greater Covington & Mandeville is an EOE M/F/D/V employer

Job Type: Full-time

Each SERVPRO® Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.