Restoration Technician

Servpro-of-Marshall,-Starke,-Pulaski-&-Fulton-Countie; Kokomo (IN); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Job summary

SERVPRO Franchise is seeking a proactive Technician to respond to service calls for fire and water damage, perform assigned restoration tasks, and support the crew with equipment and supplies. You will help ensure customer needs are met with professionalism and efficiency.

Ideal candidates have strong communication, a willingness to travel locally, and a readiness to work in challenging environments. Competitive pay and ongoing training are provided.

Qualifications

• High school diploma or GED required.
• Excellent oral communication skills are essential.
• Experience in cleaning/restoration preferred.
• Willingness to travel locally and out of state as necessary.
• Background check may be required by law.

Responsibilities

• Respond to service calls and perform assigned work per SERVPRO guidelines.
• Coordinate with crew chief to meet customer needs and expectations.
• Maintain vehicles, equipment, warehouse, and office areas as needed.
• Set up staging areas and equipment for each project; leave site orderly.
• Ensure clear two-way communication with crew chief and other technicians.

Skills

Effective oral communication

Interpersonal skills

Education

High school diploma/GED

Tools

IICRC certifications

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Bonus based on performance

Do you love helping people through difficult situations?

Then don’t miss your chance to join our Franchise as a new Technician.. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.

Job Description:

Respond to service calls as needed. Perform services as assigned, following SERVPRO® production guidelines. Communicate with the crew chief to make sure all customer needs are met. Support crew chief and other production personnel, as needed. Clean and maintain vehicles, equipment, warehouse, and office areas, as needed.

Responsibilities:

• Inventory and load the work vehicle with equipment, products, and supplies needed for each project
• Maintain a clean and organized vehicle and clean equipment appearance
• Prepare rooms/areas for work activities
• Set up staging area and equipment for each project
• Leave job site with a clean and orderly appearance
• Perform production processes following SERVPRO® production guidelines per work order per crew chief directions
• Ensure clear two-way communication with crew chief and other technicians (especially regarding customer needs and concerns)
• Perform end-of-day/end-of-job cleanup and breakdown to leave job site with a clean and orderly appearance
• Understand and follow safety and risk management guidelines on the job site, in the office, and while traveling

Qualifications:

• Effective oral communication
• Experience in cleaning/restoration preferred
• High school diploma/GED
• IICRC certifications preferred
• Ability to travel locally and out of state as necessary
• Ability to successfully complete a background check subject to applicable law

Physical and Work Environment Requirements:

• Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
• Exposure to chemicals
• Walking and standing for long periods of time, driving, sitting, climbing,
• Ability to climb ladders and work at ceiling heights
• Ability to work in tight spaces (e.g., crawls spaces under buildings)
• Repetitive pushing/pulling/lifting/carrying objects

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.