Crew Lead: Fast-Paced Café, Growth & Team Wins

Dunkin'- AFCO Bakeries; New Braunfels (TX); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Growth opportunities

Job summary

The Dunkin'- AFCO Bakeries franchise in Texas is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience on each shift.

You will set goals, provide assignments, and motivate the team while celebrating successes and giving timely feedback. Previous cafe/quick service experience is preferred, with a strong focus on guest satisfaction and safety.

Qualifications

• Provide excellent guest satisfaction, service speed, and product quality.
• Previous experience working in a cafe or quick service restaurant preferred.
• Show passion about results by setting compelling targets and delivering on commitments.
• Meet safety and sanitation standards.
• Anticipate and understand guests’ needs and exceed their expectations.
• Works well in a team environment.

Responsibilities

• Coach Crew Members to execute brand standards during shifts.
• Set goals, assign tasks, and motivate teammates.
• Provide timely feedback and recognize successes.
• Ensure a friendly guest experience and efficient service.

Skills

Guest satisfaction

Team leadership

Communication

Motivation

Job description

The Dunkin'- AFCO Bakeries franchise in Texas is seeking a Shift Leader to coach Crew Members, uphold brand standards, and deliver a friendly guest experience on each shift.

You will set goals, provide assignments, and motivate the team while celebrating successes and giving timely feedback. Previous cafe/quick service experience is preferred, with a strong focus on guest satisfaction and safety.