Crew Lead

Giant Eagle; Bridgeville (Allegheny County); On-site; Full time

Job summary

As a GetGo Crew Lead, you will exceed customer and Team Member expectations by providing efficient food services and coaching Team Members. This role prepares you for store leadership, ensuring a smooth operation and a friendly culture.

Qualifications

• 1 to 3 years of supervisory experience required.
• Food Safety certification preferred.

Responsibilities

• Maintain safety as the top priority for Team Members and customers.
• Provide training and leadership to hourly Team Members.
• Represent the store at registers, ensuring quick and friendly service.

Skills

Customer Service

Leadership

Education

High school diploma or equivalent

Job description

Job Summary

As a GetGo Crew Lead, you will exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant shopping, purchasing, and food services, as well as guidance and coaching to Team Members. You will help our store operate smoothly. In this role, you will be on the fast track to store leadership — coaching, supervising, and leading the team, often on behalf of the Store Leader.

Job Description

• Experience Required: 1 to 3 years
• Experience Desired: Supervisory Experience, Customer Service/Retail Experience
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: Food Safety
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Maintain safety as the top priority in all aspects of work, for Team Members, customers, and products.
• Exceed customer and Team Member needs and expectations by providing safe, efficient, accurate, and pleasant food service, along with guidance and coaching to Team Members, and exemplary service to vendors and stakeholders.
• Cultivate a fast, friendly culture by sharing warmth and passion for service with a smile with all Team Members and customers.
• Oversee new Team Member training and ensure all Team Members work efficiently and effectively. Our top priority is getting customers in, out, and on their way!
• Provide training and leadership to hourly Team Members and, when assigned, to peer Leads.
• Ensure all Team Members maintain proper food-handling certifications.
• Proactively monitor competitor fuel pricing and collaborate with business partners to remain competitive.
• Address equipment issues promptly.
• Be flexible—ready to lead at the registers or step in as a GoGetter as needed.
• Perform duties as GoGetter, Kitchen GoGetter, and/or WetGoGetter as required.
• Assist Store Leader with scheduling, adjustments, merchandising, and promotional activities.
• Represent the store at registers, ringing customers quickly and with a smile, and coaching your team to do the same.
• Nurture an environment of inclusion and diversity, respecting each Team Member's voice.

Starting Rate of Pay

$17.50