Crew Lead

Chi'Lantro; Austin (TX); On-site; USD 33,000 - 42,000; Full time

Benefits offered by this job

Flexible schedule

Part time / Full time positions

Health insurance eligibility

Unlimited growth potential in a fast‑g

Leadership development

FREE Chi’Lantro shift meal

10-day new hire training program

Job summary

Chi’Lantro in Austin, Texas is seeking a Crew Lead to greet guests, maintain spotless dining and kitchen areas, and prepare ingredients to our high standards. You’ll step in as manager on duty when the General Manager is absent and help train Crew Members for daily operations.

The position offers a guaranteed $16.00 per hour, with flexible scheduling and both part-time and full-time options. Eligibility for health insurance, leadership development, and a shift meal are included, with a 10-day

Qualifications

• Experience delivering friendly, guest-focused service.
• Ability to lead a team and model positive behavior.
• Strong communication and attention to detail.

Responsibilities

• Greet guests and provide excellent customer service.
• Maintain cleanliness in kitchen and dining areas to high standards.
• Prepare ingredients according to recipes and brand specs.
• Serve guests and take orders, with emphasis on accuracy and speed.
• Act as manager on duty when General Manager is absent.
• Place orders for food, beverage, and supplies as needed.
• Train and supervise Crew Members for daily tasks and opening/closing duties.
• Work to exceed guest expectations and build lasting relationships.

Skills

Customer service

Leadership

Communication

Detail oriented

Education

Texas Food Handlers Certification

18 years of age minimum

Job description

Chi'Lantro is hiring a Crew Lead! In this position, you fulfill our guests’ inspiration by working to produce high quality food that exceeds their expectations. Your dedication to creating Korean BBQ inspired dishes will play an integral role in providing great customer service while still adhering to high food safety standards.

Who We are Looking For

• Dedication- We are passionate about our Core Focus and committed to providing the "Southern Hospitality" experience to our customers, team members, and our communities.
• Authenticity- We believe in open, honest, and thoughtful communication where we can express our emotions freely and clearly to always improve our relationships with each other.
• Resilience- We believe in building a strong culture that is founded on positivity, trust, and accountability.
• Thankfulness- Each moment we breathe is a gift, so we remember to celebrate both the big and small wins and have fun.

Benefits

• $16.00 per hour guaranteed
• Flexible schedule
• Part time / Full time positions
• Health insurance eligibility
• Unlimited growth potential in a fast growing company
• Leadership development
• FREE Chi'Lantro shift meal
• 10-day new hire training program, no experience necessary

What You Do

• Greet every guest as they enter our restaurant.
• Maintain extremely detailed level of cleanliness in the kitchen and dining area.
• Prepare ingredients according to restaurant recipes.
• Connect our brand while taking the guests’ order.
• Assemble menu items according to specifications of the company and the guest.
• Assume responsibly for the quality and presentation of each and every item served.
• Deliver the Chi’Lantro experience while serving guests.
• Act as manager on duty in the absence of General Manager.
• Place orders for food, beverage, and other supplies as needed.
• Communicate with Crew Members effectively to ensure great customer service, impeccable cleanliness of our restaurant, and high-quality food.
• Take initiative to be a positive role model and leader to crew.
• Account for food and beverage spoilage and enter into Spoilage Log.
• Responsible for ongoing training and new training of Crew Members.
• Responsible for overseeing duties pertaining to opening and closing of the restaurant.
• Assesse prep needs and assign to Crew Members to complete. Follow up as necessary.
• Assign cleaning and daily tasks to Crew Members.
• Exceed the expectations of our customers by seeing the needs of our guests before they do.
• Ultimately, you will be responsible for building a lasting relationship with each and every one of our guests by creating a lasting. impression from the moment the guest walks in the door to the moment they leave our restaurant.

Who You Are

• High sense of urgency.
• Detail-oriented.
• Ability to use your hands to chop, prep, hold and grab small and large items.
• Must be able to communicate the primary language(s) of the work location.
• Ability to lift up 50 lbs.
• Knowledge of FIFO and food safety standards a plus, but not required.
• 18 years of age minimum.

Who We Are

As seen on ABC's Shark Tank and world famous for "The Original Kimchi Fries®"! Chi'Lantro is one of a kind Korean BBQ inspired™ Lifestyle fast casual brand that started in Austin, Texas. Established in 2010, Jae Kim, Founder of Chi'Lantro, started a food truck business by maxing out his credit cards and taking out his total savings of $30,000 to pursue his vision of building the world-leading Korean BBQ brand. Today, Chi'Lantro is in Austin, Houston and San Marcos and is committed to serving guests great food and amazing customer service in a clean and friendly environment.

Join our Dream! Come vibe with us on our inspiration journey!

All candidates will be required to have their Texas Food Handlers Certification, be authorized to work in the United States, and be 18 years of age or older.

Chi’Lantro provides equal employment opportunities (EEO) to all employees and applicants.