Crew Chief Moving Contents Division

SERVPRO of Decatur; McDonough (GA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Crew Chief to lead their Moving and Contents Division. In this pivotal role, you will coordinate and oversee production processes, ensuring top-notch service delivery while fostering a positive customer experience. You'll manage a team of restoration technicians, uphold safety standards, and maintain quality control throughout projects. This position offers opportunities for career progression and professional development, making it an ideal fit for those looking to grow in the restoration and cleaning industry. Join a team where your contributions truly matter!

Benefits

Competitive compensation

Superior benefits

Career progression

Professional development

Qualifications

• At least 1 year of experience in cleaning, restoration, or construction.
• Valid driver’s license required.

Responsibilities

• Coordinate and perform production processes ensuring quality control.
• Manage the customer experience and overall satisfaction.

Skills

Cleaning

Restoration

Construction

Customer Service

Team Management

Education

High School Diploma/GED

Job description

SERVPRO of Henry, Spalding and Butts Counties is hiring a Crew Chief for our Moving and Contents Divison!

Benefits

• Competitive compensation
• Superior benefits
• Career progression
• Professional development

And more!

As the front-line representative of the SERVPRO brand, the Crew Chief demonstrates the company’s Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Responsible for content move backs for our customers
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities:

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver’s license
• High school diploma/GED (preferred)
• At least 1 year of experience in cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Each SERVPRO Franchise is Independently Owned and Operated.

All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchise’s attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.