Crew and Shift Leader

Auntie Anne’s Pretzels; Auburn Hills (MI); On-site; USD 18,942 - 21,008; Full time

Benefits offered by this job

401K with 4% matching

Paid vacation

Complimentary meals

Job summary

Auntie Anne’s Pretzels is seeking a Crew and Shift Leader in Auburn Hills, MI. Join the largest domestic franchise partner, Chestnut Land Company, and be a part of a fun and rewarding team. Responsibilities include prepping and serving food, managing shifts, and ensuring customer satisfaction.

The role offers competitive wages starting at $13.75–$15.25/hour plus tips, benefits eligibility, and no late nights. If you're passionate about delivering quality service and enjoying a fun work environment, apply now!

Qualifications

• Must be at least 16 years old to apply.
• Ability to work in a fast-paced environment.
• Strong communication skills.

Responsibilities

• Prepare, bake, and serve pretzels and other products.
• Direct restaurant operations in absence of management.
• Monitor employee schedules and breaks.

Skills

Customer service

Teamwork

Food preparation

Job description

Chestnut Land Company is the #1, largest and fastest growing domestic franchise partner of Auntie Anne's Soft Pretzels! We have 92 locations in 16 states throughout the Midwest and along the Eastern Seaboard. We're proud to say this is a great place to start a career, grow professionally, and make a difference. It is a place where everyone's voice is heard, where fun is the rule rather than the exception, and where you are recognized for your efforts and achievements.

What we believe in!

We provide the training and support you need to continue to grow and advance. Learn how to become a ROCKSTAR employee, or at least how to make some dough!

Leave your mark

We have a strong passion for pretzel making and are committed to customer service and satisfaction. Our dedication to make a difference has formed strong partnerships with Alex's Lemonade Stand, Children’s Miracle Network, and the Food Donation Connection.

Be rewarded in style

If this is your 1st job or you are a seasoned vet you will still be rewarded. All employees can enjoy a 401K and paid vacation, and once you reach management join us on an annual company convention to Las Vegas or Jamaica!

Work together, Play together

There's a lot of hard work that goes into serving and supporting our loyal customers, but we work hard and we like to play harder. After all, we make pretzels so it's impossible NOT to have fun here.

MANAGEMENT BENEFITS

Assistant Managers and Up

Our benefits program is designed to attract, retain, and engage top talent like YOU!

• Competitive salary structure
• Optional dental and vision
• 401K; 4% matching
• Employee + dependent life insurance
• Paid vacation
• Paid time off

TEAM BENEFITS

Crew and Shift Managers

You don't have to reach upper management to be rewarded here!

• Competitive wages
• 401K; 4% matching
• Paid vacation after 1 year
• Complimentary meals
• Free uniforms

Position: Crew and Shift Leader

Location: Auburn Hills, MI

Job Id: 2805-MI120/141

# of Openings: 1

Auntie Anne’s known for our homemade, freshly baked, golden brown soft pretzels that are served with a smile! Come grow with the largest and fastest growing domestic franchise partner of Auntie Anne’s Pretzels, Chestnut Land Company.

We Offer

• $13.75-15.25/hour + tips (tips average $2-3/hour)
• Mall hours; no late nights or early mornings
• Paid training
• Potential eligibility for benefits (Health, Dental, Vision, Life Insurance, 401k)
• Opportunities to advance within the company

CREW

Crew members are to strive to deliver a high quality experience on behalf of Auntie Anne’s Pretzels, by prepping, making and serving all of their products in an appropriate fashion while working together with other staff on other tasks.

• Responsible for prepping, baking and serving pretzels as well as other products.
• Greets customers and takes orders in a friendly and efficient/accurate manner.
• Crew age requirement: 16

SHIFT LEADER

The Shift Lead’s responsibility is to direct the operation of the restaurant in the absence of the General Manager and Assistant Manager to achieve the highest standards of food quality, service, cleanliness, and workplace safety within the Auntie Anne’s Pretzels.

• Responsible for prepping, baking and serving pretzels as well as other products.
• Greets customers and takes orders in a friendly and efficient/accurate manner.
• Monitors breaks, overtime and scheduling for employees.
• Assist with training new employees.

About Our Franchise

Chestnut Land Company is a franchisee of Auntie Anne’s and Cinnabon. Started in 1994, we have grown to be the largest domestic franchise partner of Auntie Anne’s Soft Pretzels. Headquartered in Boardman, Ohio, we have over 100 locations in 14 states, including prestigious indoor and outdoor malls, shopping venues, and outlet centers. We pride ourselves on providing memorable experiences for our customers and employees, creating a workplace where everyone’s voice is heard, fun is the rule, and achievements are recognized.

Visit our website: www.chestnutland.com