Cresco Rental Coordinator

Peterson Cat; San Francisco (CA); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Generous benefits

Promotional opportunities

Job summary

The Cresco Equipment Rentals and Peterson team in San Francisco, CA is seeking a Rental Coordinator who greets customers, processes rentals, and coordinates service and deliveries. You will write rental agreements, process invoices, run credit checks, and maintain inventory while ensuring safety and accuracy on every transaction.

We offer a family-oriented environment, competitive hourly wages between $26.45 and $30.54, and a comprehensive benefits package.

Qualifications

• Working knowledge of equipment applications and transportation requirements.
• Proficiency with basic computer systems and software.
• Organizational skills and multi-tasking capabilities.

Responsibilities

• Greet customers, assist inquiries, and suggest equipment and supplies.
• Write rental agreements.
• Produce and process rental invoices.
• Perform customer’s credit checks and insurance availability.
• Communicate equipment availability to customers.
• Create service call sheets.
• Perform inventory control and frequent counts.
• Foster customer relations to improve loyalty.
• Check returned equipment for damage and record usage for billing.
• Maintain knowledge of competitor rental rates.
• Maintain a record of all unfilled (lost) rental requests.
• Assist with equipment inspections, prepare equipment for rental, and make deliveries.
• Assist with dispatching drivers and communicating with vendors.
• Assist with loading and unloading equipment and attachments.
• Assist in the preparation of rental reports.
• Follow safety policies and Cresco procedures.
• Maintain punctual attendance.

Skills

Equipment knowledge

Computer skills

Organization & multitasking

Job description

Job Description

It’s your time, make it matter.

At Cresco Equipment Rentals and Peterson, we partner with our customers to build the future. For over 90 years, our peoples’ work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson’s legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Cresco Equipment Rentals and Peterson, you don’t just have a career, you have a purpose.

Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values.

You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter.

Cresco Equipment Rentals and Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It’s time to use your skills and passion to do work that matters! Cresco has 20 locations throughout Northern California, and serves large and small contractors along with do-it-yourselfers with the tools and equipment they need for both commercial and residential projects. We attribute our longevity and continued success to personalized customer service, honesty, integrity, hard work, social responsibility, cutting edge equipment solutions, and most importantly, our people.

ESSENTIAL JOB FUNCTIONS

• Greet customers, assist with customer inquiries, and suggest equipment and supplies to meet customer needs in person and over the phone.
• Write rental agreements.
• Produce and process rental invoices.
• Perform customer’s credit checks and insurance availability.
• Communicate equipment and attachment availability to internal and external customers.
• Create service call sheets.
• Perform inventory control and security processes, including frequent inventory counts.
• Foster customer relations to improve customer loyalty and satisfaction.
• Check equipment returning from rental for damage, record hours used, mileage, and fuel levels for billing purposes.
• Follow up with customers via phone to obtain information required to complete rental requests.
• Maintain a working knowledge of competitor’s practices and rental rates.
• Maintain a record of all unfilled (lost) rental requests.
• Assist with equipment inspections, ensuring equipment is in good working order, preparing equipment for rental, and making deliveries.
• Assist with dispatching drivers and communicating with vendors.
• Assist with loading and unloading equipment and attachments.
• Assist in the preparation of rental reports as assigned.
• Follow all safety policies, procedures, rules, and laws.
• Follow all Cresco Operational Procedures, quality control (QC) Standards, and cash accounts procedures.
• Maintain punctual, regular, and predictable attendance.

Other Job Functions

• May assist in educating customers on equipment use and demonstrating equipment for customers
• Operate company or personal vehicle occasionally to assist others in the performance of their essential job functions.

JOB SCOPE

This position serves in the capacity of the Cresco Rental Coordinator. General discretion and judgment is exercised routinely in the execution of job duties. If errors in judgment or professional execution of responsibilities are made, the consequences to the department can be significant.

INTERPERSONAL CONTACTS

Internal contacts consist of levels of positions in the company from business unit leaders to entry level positions. This position regularly deals with employees and customers in exchange of information in person, writing, via telephone, or by electronic transfer. Sensitivity is required in dealing with such information and decisions concerning the release or sharing of that information. External contacts consist of customers, visitors, and vendors.

Qualifications

• Working knowledge of equipment applications and transportation requirements required.
• Proficiency with basic computer systems and software required.
• Organizational skills and multi-tasking capabilities required.

The pay range for this position is: $26.45 - $30.54 (Starting wage will depend on experience and education. We also offer a total compensation package in addition to base salary).

Cresco Rental is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.