Cremeria Lead: Fresh Dairy & Customer Experience Leader

vallartasupermarkets; Duarte (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health medical plan: $25/week, plus

Free dental & vision

401(k) Retirement Plan

Paid vacation

Access to legal services

Paid sick time

Holiday pay

Scholarship opportunities

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets in Duarte, CA is seeking a Cremeria Lead to oversee daily department operations, supervise staff, ensure product quality, and deliver exceptional customer service in a fast-paced market. You will assist with inventory, merchandising, and health/safety compliance while modeling Vallarta’s core values.

The role requires cremeria experience, ability to train staff, and strong English communication.

Qualifications

• Minimum 6 months of cremeria experience required.
• Knowledge of cremeria products, preparation processes, and ingredients.
• Ability to supervise, train, and motivate employees.
• Must be able to speak, read, write, and understand English.

Responsibilities

• Greet customers with courtesy and provide fast, friendly service.
• Package, weigh, and price products accurately while meeting customer needs.
• Supervise and delegate tasks to cremeria employees, ensuring compliance with company policies, safety, schedules, and behavior standards.
• Train and coach employees follow the department training guide.
• Communicate employee development to the Meat Manager.
• Prepare and display cremeria products with quality and consistency.
• Wash and sanitize tools and equipment according to safety guidelines.
• Rotate products to maintain freshness and remove out-of-code items.
• Build attractive self-service displays and replenish cases as needed.
• Promote sales through suggestive selling techniques.
• Monitor and control expenses, shrinkage, and losses.
• Maintain exhibition cases and refrigerators clean, organized, and fully stocked.
• Transport products safely between refrigerators, storage, and work areas.
• Submit daily product orders and transfer requests by 10:00 a.m.
• Ensure accurate temperature control in cases and report discrepancies immediately.
• Safely use slicers, knives, and other tools while following safety policies.
• Ensure correct product codes are used to comply with state laws.
• Maintain full knowledge of all cremeria products and codes.
• Recognize employee performance, show appreciation, and recommend promotions when deserved.
• Report injuries, misconduct, or concerns to supervisors immediately.
• Follow the company’s safety policy and always ensure coworker and customer safety.
• Work as a team player and assist employees as needed.
• Treat all employees and customers with respect.
• Follow company dress code and all store policies.
• Report equipment malfunctions immediately.
• Perform additional duties as assigned.

Skills

Cremeria experience

Cremeria products knowledge

Supervise/train/motivate employees

English proficiency

Job description

Vallarta Supermarkets in Duarte, CA is seeking a Cremeria Lead to oversee daily department operations, supervise staff, ensure product quality, and deliver exceptional customer service in a fast-paced market. You will assist with inventory, merchandising, and health/safety compliance while modeling Vallarta’s core values.

The role requires cremeria experience, ability to train staff, and strong English communication.