Cremeria Lead: Elevate Freshness & Customer Experience

Vallarta-Supermarkets; Duarte (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Life & AD&D insurance

401(k) plan

Paid vacation

Legal services

Holiday pay

Savings marketplace & credit union

Recognition programs

Job summary

Vallarta Supermarkets is seeking a Cremeria Lead to plan, direct and manage daily Cremeria operations. You will supervise and train staff, ensure product quality and presentation, and deliver outstanding customer service in a fast-paced, festive environment.

You’ll handle inventory support with the Meat Manager, maintain safety and sanitation standards, and build attractive displays while upholding Vallarta’s values of service, integrity, and teamwork. English proficiency required.

Qualifications

• Minimum 6 months of cremeria experience required.
• Knowledge of cremeria products, preparation processes, and ingredients.
• Ability to supervise, train, and motivate employees.
• Must be able to speak, read, write, and understand English.
• Friendly, courteous personality with strong customer service skills.
• Professional, positive, and responsible attitude.
• Ability to transfer to other store locations within commuting distance.
• Must be legally authorized to work in the U.S.
• Fast-paced supermarket setting.
• Exposure to perishable food and refrigerated conditions.
• Team-oriented, collaborative environment.
• Must work flexible schedule: afternoons, evenings, weekends, and holidays.

Responsibilities

• Greet customers with courtesy and provide fast, friendly service.
• Package, weigh, and price products accurately.
• Supervise cremeria employees, ensuring compliance with policies, safety, schedules, and behavior standards.
• Train and coach employees follow the department training guide.
• Communicate employee development to the Meat Manager.
• Prepare and display cremeria products with quality and consistency.
• Wash and sanitize tools and equipment according to safety guidelines.
• Rotate products to maintain freshness and remove out-of-code items.
• Build attractive self-service displays and replenish cases as needed.
• Promote sales through suggestive selling techniques.
• Monitor and control expenses, shrinkage, and losses.
• Maintain exhibition cases and refrigerators clean, organized, and fully stocked.
• Transport products safely between refrigerators, storage, and work areas.
• Submit daily product orders and transfer requests by 10:00 a.m.
• Ensure accurate temperature control in cases and report discrepancies immediately.
• Safely use slicers, knives, and other tools while following safety policies.
• Ensure correct product codes are used to comply with state laws.
• Maintain full knowledge of all cremeria products and codes.
• Recognize employee performance, show appreciation, and recommend promotions when deserved.
• Report injuries, misconduct, or concerns to supervisors immediately.
• Follow the company’s safety policy and always ensure coworker and customer safety.
• Work as a team player and assist employees as needed.
• Treat all employees and customers with respect.
• Follow company dress code and all store policies.
• Perform additional duties as assigned.

Skills

Supervise staff

Train employees

Motivate team

Customer service

Job description

Vallarta Supermarkets is seeking a Cremeria Lead to plan, direct and manage daily Cremeria operations. You will supervise and train staff, ensure product quality and presentation, and deliver outstanding customer service in a fast-paced, festive environment.

You’ll handle inventory support with the Meat Manager, maintain safety and sanitation standards, and build attractive displays while upholding Vallarta’s values of service, integrity, and teamwork. English proficiency required.