Crematory Operations/Route Service Driver

Gateway Services Inc.; Nashville (TN); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading pet aftercare provider in Nashville is seeking a Crematory Operations/Route Service Driver. This role involves operating cremation equipment, assisting with deliveries, and ensuring compassionate care for pets and their owners. Join a supportive team that values professionalism and growth.

Benefits

Comprehensive benefits package

Career advancement opportunities

Positive work environment

Qualifications

• At least 12 months of experience in a service industry.

Responsibilities

• Operate cremation equipment and ensure quality control.
• Assist with pick-ups and deliveries using a company vehicle.
• Handle and process remains with care and respect.

Skills

Customer-focused

Problem-solving

Effective verbal communication

Time management

Team player

Education

High school diploma or equivalent

Job description

Crematory Operations/Route Service Driver

Join to apply for the Crematory Operations/Route Service Driver role at Gateway Services Inc.

Gateway Services Inc. is North America’s leading accredited pet aftercare provider, offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 150 locations, 2,000 team members, and servicing more than 17,000 veterinary clinics across North America, Gateway is renowned for compassionate and respectful pet aftercare.

Pay Rate: $19/hr

Work Hours: Sat, Sun, Mon, Tues, Wed 8am-4:30pm

Location: Pet Angel Memorial Center, 744 Freeland Station Rd, Nashville, TN 37228

Job Overview

The Operations Team Member reports to the Operations Care Center Manager and is responsible for operating cremation equipment, creating and packaging paw prints, engraving plaques and memorial items, and processing cremated remains. The role involves working closely with a dedicated team in a care center environment.

Responsibilities

• Operate cremation retort, create and package paw prints, engrave plaques, and ensure quality control.
• Assist with pick-ups and deliveries at vet clinics, homes, and other locations using a company vehicle.
• Maintain daily cremation targets with compassion and precision.
• Monitor and maintain equipment, submitting maintenance requests as needed.
• Perform cleaning duties to uphold a safe and sanitary environment.
• Handle and process remains with care and respect.
• Follow safety protocols to prevent hazards and exposure to materials.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• At least 12 months of experience in a service industry.
• Valid Driver’s License may be required.

Skills & Abilities

• Passion for pets; caring, patient, empathetic.
• Customer-focused with a commitment to safety and ethics.
• Problem-solving skills and quick thinking.
• Team player with flexibility and adaptability.
• Energetic, self-motivated, results-oriented.
• Effective verbal communication.
• Excellent time management and ability to meet deadlines.
• Ability to build relationships with industry professionals and pet owners.
• Commitment to safety and attention to detail.

Working Conditions

• Regular physical activity including bending, stooping, lifting over 100 lbs, and exposure to noise and heat.
• Handling deceased pets with respect and care.

Why Work With Us?

Join a supportive and talented team that values kindness, professionalism, and growth. Our core values include People First, Exceed Expectations, Honesty, Integrity, Trust, Passion, and Continuous Improvement. We offer a comprehensive benefits package, career advancement opportunities, and a positive work environment.