Crematory Operations/Route Service Driver

Gateway Services Inc.; Indianapolis (IN); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading pet aftercare provider is seeking a Crematory Operations/Route Service Driver. This role involves operating cremation equipment, assisting with deliveries, and ensuring quality care for pets. The ideal candidate will have a passion for pet care and a commitment to safety. Join a compassionate team dedicated to providing exceptional service in a supportive environment.

Benefits

Comprehensive health plans

Retirement options

Career growth opportunities

Paid holidays

Supportive community environment

Qualifications

• At least 12 months experience in a service industry.

Responsibilities

• Operate cremation equipment and package memorial items.
• Assist with pick-ups/deliveries using a company vehicle.
• Follow safety procedures to handle hazardous materials.

Skills

Customer focus

Problem-solving skills

Attention to detail

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Crematory Operations/Route Service Driver

Join to apply for the Crematory Operations/Route Service Driver role at Gateway Services Inc.

About Gateway Services Inc.: Gateway Services is North America’s leading accredited pet aftercare provider, offering 24/7 professional grief support, memorial keepsakes, pet burial, and fully trackable pet cremation. With over 150 locations, 2,000 team members, and servicing more than 17,000 veterinary clinics across North America, Gateway is known for compassionate and respectful pet aftercare. We are certified as a Great Place To Work in both Canada and the USA, reflecting our exceptional workplace culture.

Pay Rate: $20/hr

Work Hours: Fri, Sat, Sun, Mon, Tues (off Wed/Thurs) 8:30am-5pm

Location:

Details provided upon application.

Job Overview

The Operations Team Member reports to the Operations Care Center Manager and is responsible for operating cremation equipment, creating and packaging memorial items, processing cremated remains, and assisting with related duties within a team environment.

Duties & Responsibilities

• Operate cremation retort, create and package paw prints, engrave plaques, and perform quality control.
• Assist with pick-ups/deliveries using a company vehicle to homes, vet clinics, and hospitals.
• Maintain cremation goals with compassion and excellence.
• Monitor and maintain equipment, submit maintenance requests as needed.
• Perform cleaning tasks and maintain equipment used in cremation procedures.
• Follow safety procedures to handle hazardous materials responsibly.
• Perform other duties as assigned.

Qualifications

• High school diploma or equivalent.
• At least 12 months experience in a service industry.
• Valid Driver’s License may be required.

Skills & Abilities

• Pet care passion, empathy, patience, and kindness.
• Customer focus, safety awareness, problem-solving skills.
• Teamwork, adaptability, self-motivation, and results orientation.
• Good communication, time management, and relationship-building skills.
• Attention to detail and commitment to safety standards.

Working Conditions

• Physical activities including bending, lifting over 100 lbs, and repetitive motions.
• Exposure to noise, heat, and deceased pets.

Core Values & Benefits

We prioritize people first, exceeding expectations with honesty, integrity, and passion. Benefits include comprehensive health plans, retirement options, career growth opportunities, paid holidays, and a supportive community environment. We are committed to diversity and inclusion and provide accommodations during the recruitment process.