Credit Union Card Services Accounting

ECU Credit Union; Largo (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive salary

Health, dental, and vision insurance

Paid time off and holidays

Retirement plan with employer contrib.

Professional development opportunities

Supportive team environment

Job summary

ECU Credit Union is seeking a detail-oriented Back Office Representative in Largo, FL. The role oversees debit and credit card operations, processes daily reports, and performs GL postings to support accurate back-office functions.

The ideal candidate has 2+ years in banking or credit union operations, strong attention to detail, and solid Excel skills to handle reconciliation and regulatory duties. This full-time position emphasizes accuracy and member service.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Minimum of 2 years of credit union or banking operations experience preferred.
• Experience with debit and credit card processing and support.
• Knowledge of GL entries, balancing, and reconciliation procedures.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Ability to handle confidential information with discretion.
• Strong communication and problem-solving abilities.

Responsibilities

• Manage daily debit and credit card operational activities, including maintenance, research, dispute support, and processing.
• Review and process morning credit union reports, ensuring accuracy and timely completion of required actions.
• Perform General Ledger (GL) postings and balancing functions as needed.
• Monitor and reconcile operational accounts and identify discrepancies for resolution.
• Research and resolve member account issues related to card transactions and account processing.
• Process account adjustments, chargebacks, and exception items in accordance with policies.
• Maintain accurate records and documentation for audits and regulatory compliance.
• Assist with month-end and year-end operational tasks.
• Support internal departments with operational inquiries and transaction research.
• Ensure compliance with applicable regulations, policies, and security procedures.

Skills

Attention to detail

Organizational skills

Time management

Communication skills

Problem solving

Education

High school diploma or equivalent

Associate degree in business, accounting, or finance preferred

Tools

Microsoft Excel

Microsoft Office Suite

Job description

Location: Largo, FL

Employment Type: Full-Time

Position Summary

We are seeking a detail-oriented and dependable Back Office Representative to join our Credit Union operations team. This position is responsible for overseeing debit and credit card operations, processing daily reports, completing general ledger (GL) postings, and supporting the efficient functioning of back-office duties. The ideal candidate will possess strong analytical skills, a commitment to accuracy, and a dedication to providing exceptional member service.

Essential Duties and Responsibilities

• Manage daily debit and credit card operational activities, including maintenance, research, dispute support, and processing.
• Review and process morning credit union reports, ensuring accuracy and timely completion of required actions.
• Perform General Ledger (GL) postings and balancing functions as needed.
• Monitor and reconcile operational accounts and identify discrepancies for resolution.
• Research and resolve member account issues related to card transactions and account processing.
• Process account adjustments, chargebacks, and exception items in accordance with credit union policies and procedures.
• Maintain accurate records and documentation for audits and regulatory compliance.
• Assist with month-end and year-end operational tasks.
• Support internal departments with operational inquiries and transaction research.
• Ensure compliance with all applicable regulations, policies, and security procedures.
• Perform additional duties as assigned.

Qualifications

• High school diploma or equivalent required; associate degree in business, accounting, or finance preferred.
• Minimum of 2 years of credit union or banking operations experience preferred.
• Experience with debit and credit card processing and support.
• Knowledge of General Ledger (GL) entries, balancing, and reconciliation procedures.
• Strong attention to detail and accuracy.
• Excellent organizational and time-management skills.
• Proficiency with Microsoft Office Suite, particularly Excel.
• Ability to handle confidential information with discretion.
• Strong communication and problem‑solving abilities.

Benefits

• Competitive salary
• Health, dental, and vision insurance
• Paid time off and holidays
• Retirement plan with employer contribution
• Professional development opportunities
• Supportive team environment

Join our team and help support the financial success of our members through efficient and accurate back-office operations.