Credit Specialist H

Actiongypsum; Chino (CA); On-site; USD 45,000 - 60,000; Full time

Job summary

Actiongypsum is looking for a Credit Specialist based in Chino, California. This role involves managing credit and collections to protect company assets and optimize cash flow. You'll assist with lien notices, respond to customer inquiries, and maintain accurate accounts.

The ideal candidate will have 2-3 years of relevant experience, preferably in construction credit, along with strong communication skills. Bilingual Spanish is a plus. Join our team to contribute to our financial success.

Qualifications

• High school diploma, GED or equivalent preferred.
• Minimum of 2 - 3 years of credit and collections experience.
• Bilingual Spanish preferred.

Responsibilities

• Assist in preparation of preliminary lien notices.
• Respond to credit reference requests.
• Assist customers with balance inquiries.

Skills

Deep understanding of California Lien Laws

Resolving A/R disputes

Microsoft Office applications

Ability to multitask

Effective communication

Education

High school diploma, GED or equivalent

2-3 years of credit and collections experience

Construction credit experience

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Description

Purpose

The credit specialist is responsible for credit and collections, with the principal goal of protecting the assets of the company and maximizing cash flow through the collection of accounts receivables as well as mitigating expenses from bad debt.

Tasks

• Assist in preparation of preliminary lien notices including project research through communication with sales, customers and use of the county appraisal districts
• Respond to credit reference requests
• Set up sub accounts for jobs and get all proper job information
• Assist with maintenance of existing AR accounts, this includes updating phone numbers, sales representatives, and any pertinent information
• File credit applications, letters, references, etc.
• Assist customers with any and all balance inquiries on their accounts
• Check emails daily / respond to emails daily, as well as phone messages
• Perform trade references for new customers
• Prepare folders for new customers
• Fax/scan credit documents as required by department or customers
• Assist collections specialist to execute proper lien releases

Requirements

Education / Experience / Special Certifications

• High school diploma, GED or equivalent preferred
• Minimum of 2 - 3 years of credit and collections experience
• Construction credit experience preferred
• Bilingual Spanish preferred

Knowledge / General Skills

• Must have a deep understanding of California Lien Laws
• Experience in resolving A/R disputes, account/payment reconciliations, investigating deductions and charge backs
• Ability to use Microsoft Office applications (Word, Excel, Outlook, etc.) and other professional software and programs as necessary
• Construction industry knowledge a plus
• Ability to effectively communicate with co-workers, managers and customers both orally and in writing
• Ability to multitask and effectively prioritize work
• Ability to perform their duties with a high degree of accuracy and consistency

Social Skills

• Ability to work well with others as well as train other employees
• Ability to positively interact with customers to establish and foster long‑term relationships
• Maintain confidentiality of company and customer information

Technical Skills

• Ability to analyze credit and account data to arrive at a valid conclusion even when presented with incomplete data
• Ability to use sound judgement when analyzing account information

Resource Management Skills

• Must be able to effectively managing one's own time and the time of others
• Ability to effectively use the company’s software to manage customer accounts and accounts receivables