Credit Specialist

Chadwell Supply; Phoenix (AZ); Hybrid; USD 44,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

Gym access

Meal prep services

Employee discount program

Job summary

Chadwell Supply in Phoenix, AZ is seeking a Credit Specialist to manage credit applications, billing discrepancies and past-due accounts. You will communicate with customers, post payments, and update CRM notes to ensure accurate account statuses.

This role requires cash collection focus and collaborative teamwork. The position offers full-time hours, weekday schedule, and room for growth across Chadwell Supply’s 30 branches nationwide.

Qualifications

• 18 years of age minimum.
• Experience in collections, AR, AP or property management.
• Strong interpersonal and communication skills.
• Able to work flexible hours and overtime as needed.
• Reliable transportation to and from work.
• At least 3 years of working environment experience.

Responsibilities

• Communicate with customers regarding credit applications, billing, discrepancies and overdue payments.
• Receive payments and post amounts to customer accounts.
• Confer with customers by phone, mail and email to determine reason for overdue payment and obtain payment.
• Review terms of sale, service, payment or credit contracts with customers.
• Maintain electronic CRM notes of customer interaction and account status.
• Determine when delinquent accounts are turned over to the legal department.
• Submit daily paperwork and completed assignments as directed.
• Grants extension of credit when appropriate.

Skills

Collections experience

Accounts receivable

Communication skills

Team collaboration

Tools

CRM software

Job description

Smart, Innovative, and Hard-working? Perfect! We are growing and need the right people with the right mindset. Join our family and find a home where you will enjoy working with your peers, be challenged to work hard, and have some fun in the midst of it all.

We are proud to have been named the 2026 National Apartment Association Supplier Company of The Year!

Benefits that drive themselves

• $21.00 - $23.00/hour with growth opportunities!
• Full Time, Monday-Friday, 9am-6pm
• Paid Holidays Off and No Weekends!
• We offer medical, dental, vision, life insurance, disability, 401K, 104 hours paid time off accrual, complimentary gym access, meal prep services and more!
• Employee Discount Program!
• Long-term Career Opportunities!Many of our leaders started with Chadwell Supply looking for a job, just like you, but found long-term career opportunities at one of our 30Branches across the Country.
• Recognized as a Top Company USA 5 years running!

Overview

The Credit Specialist is responsible for communicating with customers regarding credit applications, billing, discrepancies, collecting past due invoices, resolving payment applications and anything else regarding customer credit accounts.

What you will need

• Be a minimum of 18 years of age.
• Previous collections, accounts receivable, accounts payable or property management experience.
• Have good interpersonal skills and be able to effectively communicate with customers, managers, and coworkers.
• Be able to work flexible hours, and overtime as needed.
• Have reliable transportation to and from work.
• Have 3 years of experience in a working environment.

How you will make an Impact

• Maintain company standards for accuracy and promptness in performing job duties and responsibilities.
• Submit as directed all daily paperwork and completed assignments.
• Grants' extension of credit.
• Receives payments and posts amount to customer account as needed.
• Confers with customer by telephone, mail and email in attempt to determine reason for overdue payment and obtain payment.
• Reviews terms of sale, service, payment or credit contract with customer.
• Records information about financial status of customer and status of collection efforts.
• Maintains electronic CRM notes of customer interaction and account status on customer account.
• Determines when delinquent customer accounts are turned over to the legal department.

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