Credit Risk Strategy-Engagement Manager

Ex; San Francisco (CA); Hybrid; USD 140,000 - 160,000; Full time

Job summary

Ex is seeking a risk analytics professional for a hybrid role in San Francisco, Dallas/Frisco, or New York. You will own a consumer lending portfolio and develop underwriting and risk-tier strategies to balance risk and profitability.

Use SQL and Python to analyze large datasets, run A/B tests to improve approvals and pricing, and translate findings into clear insights for leadership and stakeholders. You’ll collaborate across Business, Operations, Marketing, Finance, Product, Engineering, Legal

Responsibilities

• Own an assigned consumer lending portfolio (personal loans, credit card, student loan refinance) — monitor risk and performance and recommend strategy enhancements.
• Build underwriting, line/loan-amount, pre-screen, and risk-tier strategies aligned to the client’s risk appetite.
• Analyze large datasets using SQL and Python to identify drivers of losses, approvals, and profitability.
• Test and optimize approval, pricing, and limit strategies with champion/challenger and A/B testing.
• Leverage internal, bureau, third-party, and alternative data to strengthen decisioning.
• Ensure fair lending practices and compliance with client policies and regulatory requirements.
• Collaborate with Business, Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies.
• Translate analyses into clear insights and presentations for client stakeholders and leadership.

Job description

Work Location: San Francisco or Dallas/Frisco or New York
Work Mode: 1-2 days/week in office
Pay Range: $140K/Yr - $160K/Yr Base + Annual Bonus

please visit us at https://www.exlservice.com/us-careers-and-benefits
The posted range is the hiring range for this role — a subset of the broader range available to employees over time — and reflects base salary across our national hiring scale. Final offers are based on several factors, including the candidate's skills and experience, internal pay equity, work location, market conditions for the role, and the specific scope and responsibilities of the position. The top of the range is reserved for candidates who notably exceed the requirements; the lower end applies to those with less experience or fewer preferred qualifications. For positions based in higher-cost zones (e.g., California, New York, New Jersey), actual compensation may exceed the posted range; your recruiter will share specifics during the process

• Own a portfolio.Own an assigned consumer lending portfolio (personal loans, credit card, student loan refinance) — monitor risk and performance and recommend strategy enhancements.
• Build strategies.Develop and implement underwriting, line/loan-amount, pre-screen, and risk-tier strategies aligned to the client’s risk appetite.
• Analyze hands-on.Use SQL and Python to analyze large datasets and identify drivers of losses, approvals, and profitability.
• Test and optimize.Run champion/challenger and A/B tests to improve approval, pricing, and limit strategies — balancing risk, revenue, and customer experience.
• Leverage data.Use internal, bureau, third-party, and alternative/cash-flow data to strengthen decisioning.
• Govern fairly.Conduct fair lending testing and ensure alignment with client policies and regulatory requirements.
• Partner broadly.Collaborate across Business, Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies accurately.
• Communicate clearly.Translate analyses into crisp insights and presentations for client stakeholders and leadership.